We hired Fixer on the Roof to replace our very steep roof last spring. We had felt at the time they did a good job and were very professional at a reasonable price. The amount we paid was the amount we were quoted. Unfortunately it became apparent our roof was leaking over the summer and had extensive water damage in our basement. We called them to come back to take a look and they told us that it was installed wrong the first time and needed to be completely re-done. We were definitely a bit miffed that this happened and then had to pay to replace a lot of drywall inside our house. They did however completely replace our roof (as well as a portion of of neighbours whom we are attached to) with no questions asked and at no charge. They were very professional to deal with throughout the whole process and were definitely willing to stand behind their work. We would probably use them again.
- Approximate cost of services:
- $3,000.00
- Company Response
Hi Amanda!
Thank you for your review! Like any growing company we sometimes make hiring "gaffs" but stand by our work and workmanship! Thank you for giving us the chance to make it right!
Take care
Team Fixer