KNT Electric

Electricians
467 Donlands Ave Toronto ON M4J 3S4
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Reviews for KNT Electric

Average customer rating:
9.9 10 (261 reviews)

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Murray Brown in Toronto
Murray Brown in Toronto
3 reviews Toronto, ON
3/10

Update Wiring on 81 Year Old House

We contacted KNT Electric to provide us with a quote to completely update the wiring of our house in June, 2011. The original quote was $8,500.00 plus HST. At first, we were quite pleased with the progress of the job, until it was done. The total amount was around $11,000.00 because we added additinal outlets, potlights, etc. There was also a few things missed when we were quoted, which was not a big deal. The patch job was not the greatest, which was tolerable, until we began to paint. They used some form of caulking when patching the holes that we could not paint over it. We were given an excuse that it was there previously, but we knew it was not. We had to pick it off, and re-patch and repaint several times.

Shortly after we moved in late June, we noticed the lights began to flicker when an appliance (ie the vaccuum, A/C) was turned on. I called Bill to come to our house to figure out what the issue was. His reasoning was Toronto Hydro uses surge protection where the power is reduced a bit to avoid any power shortage. I accepted this reasoning for the time being, as I had no reason to disbelieve him up to this point.

Our major issue with KNT came during the blackout in August, 2011. When the power was restored after 25 hours, only half of the house's power returned. I immediately contacted Bill, who was too busy to take my call, and advised that if only half the power came back on, it was a Toronto Hydro issue, and not a KNT Electric issue. I did not accept this, as we drove around the neighbourhood and everyone seemed to have full power. I contacted Toronto Hydro and asked if full power was reached in our area, and were told yes. Toronto Hydro sent out a truck within 3 hours. When Toronto Hydro reached my home, the first thing they ask was whether or not we recently updated the wiring. When we advised yes, we were then asked if the electrician did anything on the outside, and I said no. He immediately told me that that was the incorrect thing to do, and that if the service was being updated on the inside, the outside service should have been done as well. I was told that the service coming from the City was 200amp?, the house was running on 100amps, but the connection between the City and our house was only 60amp, and that it was a fire hazard

I contacted Bill about this issue, and he advised that he "checked" the service coming into the house and it seemed "fine." I did not accept this, as this is a serious issue.

I contacted Toronto Hydro again to find out what needed to be done, and was advised that the service from the City should have been updated at the same time as the service was being updated on the inside, and that the electrician should have determined this.

I later contacted the ESA to find out how they would have passed KNT Electrics work on the inside when the outside was not proper, and was informed that the outside work was a separate permit, and the ESA would not inspect it because a permit was not pulled. I think this is quite scary.

I sent Bill a report about what work needed to be done according to Toronto Hydro and he said he did not agree with what they said, but would not challenge Toronto Hydro, and advised that it would cost about $1,500.00 plus HST to update the service.

Up until recently I did not have an issue with everything until I conducted a Home Energy Audit. Our auditor is also a home inspector, and he advised me that this was a serious issue and should have been dealt with from the beginning. I also recently had insulation put in my house and was advised by the insulator who is a master electrician that from looking at the side of the house, he could tell that it was 60amp, maybe even 50amp.

The reason why I took so long to write this review is I was trying to give KNT the benefit of the doubt, they were very nice people, however, this is my first home and if there was a fire, my insurance company would not have covered the damage, because we were all under the impression that the electrical was ok, which it is not. We did not expect to have a quote as high as $1,500.00 to do something, that should have been done in the beginning. I'm not asking not to pay, but it should have been included, back when we had more money to spend, as further renovations have depleted our savings.

Approximate cost of services:
$11,000.00
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Company Response

The 100A Panel was installed by other electrician, not by KNT Electric, and before Mr. Brown bought the house. "This has taught us a valuable lesson just because it looks new does not mean it was done properly(2015)". I do not have the permission to pull out the meter to examine the service cable.

ESA is right that without a permit pulled, the Inspector is not responsible to inspect the Service. My Contract was to replace all Knob and Tube wiring. There is a cost for any Electrical Contractor to replace the Service mast, meter based and cables, and I quoted $1,500 inclusive of ESA fees, administration, labour and material which is very fair. The previous Electrical Contractor who installed the 100A panel should have done this part. Any deficiencies should have been noted by the purchasers home inspection.

Mr. Brown said after the power outage, half of the house was without power. I came to Mr. Brown`s house the same night and he is not even home. KNT did not do anything but the power was restored after Toronto Hydro sent the crew. Presumably repaired by Toronto Hydro to the street side of the panel which KNT did not worked on.
There were 77 email exchanges with Mr. Brown and the matter of Service mast was never mentioned.
Every time Mr Brown has any issue, KNT responded within 24 hours except the time when my father passed away which even Mr. Brown replied `please take your time and I'll see you when you're ready`
I will be happy to help Mr. Brown if given the chance. "I have since in 2015 matched other electricians quotes to provide quality service with minimal disruption."(2015)

Tom Keating in Etobicoke
Tom Keating in Etobicoke
2 reviews Etobicoke, ON
10/10

Knob and Tube Replacement

We had knob and tube wiring left over from a previous renovation. Bill and his team removed and replace all of the remaining Knob and Tube with minimal disruption. He is very organized and took care of organizing the electrical inspection and providing a certificate. Highly recommended.

Approximate cost of services:
$0.00
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Company Response

Thanks Tom for your praise. We respect our customers property and thus we spend a great amount of time and thought to develop a customized solution to each situation. Minimal disruption is one of our key goals another is customer satisfaction.

Vinh in Toronto
Vinh in Toronto
3 reviews Toronto, ON
10/10

Complete home knob and tube rewiring

Bill and team did a fantastic job - making sure my home was rewired and up to code. He also brought in the Hydro inspector to give me the paperwork so that I can prove the knob&tube was out and my insurance coverage for my home was secured.

Bill also has excellent follow-up and support and was very flexible with timing and scheduling.

Great job!

Approximate cost of services:
$10,000.00
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Company Response

Thank you Vinh for taking time to write a review for us. KNT Electric firmly believes in relationship building with not just our customers, but also the Hyrdo inspectors, contractors, insurers, and other third party vendors. Our relationships will ensure smooth and flawless work so that your home can get up to code and the insurance coverage she deserves.

Thanks again.

Bill
KNT Electric your Knob and Tube Specialist
www.kntelectric.com
647-880-0881

Stephen Risk in York
Stephen Risk in York
3 reviews York, ON
10/10

knob and tube removal/ updating to code

Prompt response, transparent quote, reasonable terms. Work started and ended exactly as stated. The incisions were modest and the clean up good. We found Bill and the whole crew pleasant and helpful. This is a very professional contractor whom we recommend without reservation.

Approximate cost of services:
$12,000.00
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Company Response

Thank you Stephen for taking the time to write this review. It was a pleasure dealing with you as well. Nothing beats a customer's endorsement! Cheers.

Folks, if you're looking to upgrade your old wiring, go ahead, give me a call - you will not be disappointed: Bill 647-880-0881 (anytime).

patti hobbs in York
patti hobbs in York
1 review York, ON
10/10

Replalcement of knob & tube wiring

We had a very tight timeline before moving and Bill met our deadline. Replaced our knob and tube wiring quickly and efficiently. I've not only
had my wiring replaced I've also made a new friend. Thanks Bill and crew!

Approximate cost of services:
$8,900.00
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Company Response

Thank you Mrs Hobbs for taking time to write us a review. Managing time is something that I take very seriously and I am glad you agree with me.

Folks, if you're looking to upgrade your old wiring, go ahead, give me a call - you will not be disappointed: Bill 647-880-0881 (anytime).

Jim in Thornhill
Jim in Thornhill
2 reviews Thornhill, ON
9/10

Knob and Tube Re-wiring

Bill has a great team. Works hard and on time as promised. Even worked over the weekend to meet our moving date. Was very accommodating with our wishes to move things around.

Thanks Bill

Approximate cost of services:
$9,500.00
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Company Response

Thank you Jim for taking the time to write us a review. Team KNT Electric believe in 7 day work weeks, because we know many of our customers need to get things done, regardless of whether it's Sunday or a Wednesday night. We rotate our staff accordingly to make sure each of our customers receive the best possible service. Thanks again.

Graeme in Toronto
Graeme in Toronto
4 reviews Toronto, ON
10/10

Running new power for electric water heater.

We'd had our gas hot water heater die, and I called the company that we had an existing service contract with to come out. They made several visits over a few days, but ultimately no progress.

Unfortunately, the material used in the PVC piping being used for the exhaust from the water heater was no longer safe to use (house is 10 years old). To use another gas heater, we'd have to rip out the finished ceiling in our basement and re-install new PVC.

It's at this point, in the middle of winter on day 4 of no hot water that we decided we'd rather go electric than undertake the exhaust replacement project and lose our basement.

This is where KNT Electric comes in. I was calling electricians desperately looking for someone to do the job of installing a new 240v circuit to power the electric water heater. We spent half a day calling electricians with nobody interested in the job.

I called KNT - and spoke with Bill. He was busy on a job, and couldn't really help us at the moment. I kept calling other electricians for another hour with no luck. Then my phone rang - Bill called me and asked if I'd found anyone yet. I said I hadn't, and he said he'd see what he could do.

Bill came by with a member of his team, and they installed the new circuit for me. It had to run half way across the house, and required a few holes in the ceiling.

They patched things up beautifully, and the ceiling looked as good as new when they were done. All of this was done in time to get the water heater folks out to finish installing the new heater.

It was a small service call, but it was really important to us. I'm grateful the folks at KNT were able to help us out.

Review has 1 previous version
Approximate cost of services:
$250.00
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Company Response

Thank you for your praise Graeme. Whether the job is big or small, we tackle it with the same vigor and seriousness. At KNT Electric, we understand our work always impact our customers lives, and it is for this reason that we commit ourselves to providing oustanding service all year round any time of day.

Sherry in Toronto
Sherry in Toronto
2 reviews TORONTO, ON
10/10

Knob and Tube Replacement

Bill and his crew replaced the knob and tube wiring in my 1882 row house, in June 2011 and installed recessed lighting and a new panel. Bill was acccessible, prompt, honest and accomodating. The price for the job was very clear and reasonable and little extras were added at no additional charge. The crew were efficient and careful. They managed to rewire a wallpapered room and only removed a small 5 X 4 " patch of wallpaper- incredible! Any little glitches were immediately rectified to this owner's complete satisfaction. Patching was nicely done. Highly recommended.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your praise Sherry. You've got a beautifully aged vintage home. Our priority right from the getgo was to do the job with minimal incisions. We appreciate your patience with us at times, and we thank you for your patronage.

Scott in Toronto
Scott in Toronto
15 reviews Toronto, ON
10/10

Moving Dryer Plug Installation

We hired KNT electric to update all the wiring in our 1890's home about a year and a half ago. They did a great job, and perfectly preserved all the historical crown molding.

Last week we recently bough a new stackable washer and dryer, as we've just had twin babies and have a lot more laundry. After delivery we realized that the electrical cord for the dryer would not reach the original outlet. I called Bill. He came by the next afternoon. He checked it out and had some employees who came over within a few hours and rewired the outlet. He knew we had an urgent need because of the babies.

Not only did he remedy the situation immediately, he did this as a courtesy to us. No charge. That is the kind of vendor he is. Knowledgable, genuine, generous. He really came through for us - this is the type of person he is and the type of business he runs.

He is truly a great guy and does amazing work. Read my earlier review here to learn about the big rewiring job he did for us last year.

Approximate cost of services:
$0.00
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Company Response

Thank you for your praise Scott. Keeping promises is the cornerstone of our business. Our post sales service motto is: "No sale is final until you are satisfied". We are really serious about what we do, and we know customers appreciate this type of attitude. Thanks again, and all the best with your family.

Rob M in North york
Rob M in North york
2 reviews Toronto, ON
10/10

Knob & Tube removal

We had a crew from KNT remove knob & tube wiring from a 1920s house that we purchased in July 2011. KNT also installed 6 pot lights in our living room ceiling and added a small panel to supplement our main electrical panel (which was full). We were very satisfied with the level of service and work performed. Some highlights:

Bill Tang from KNT made himself available at anytime to come by and provide a quote or to discuss the job. Bill is very friendly and great to deal with.

The crew worked quickly to complete the work over 4 days (on time - as quoted). Everyone on Bill's crew was very friendly and were reasonably tidy (we lived in the house during the job)

The crew also completed all of the patchwork within the 4 day period to a good standard for a reasonable cost. Overall the cost of the job was very competitive with the other research we had done on knob & tube removal.

Bill was great about following up to see if there's anything we'd like him to fix in the work that his crew completed. We haven't found anything yet -- overall very satisfied and would recommend!

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your praise Rob. You are the life-blood of our business. We strive to deliver the results that customers like yourself expect. We appreciate the time you took to write a review of our work and remember, no sale is final until you are completely satisfied.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about KNT Electric

KNT Electric - ECRA License # 7007535.
Replacing and decommissioning Knob and Tube Wiring is what we do best!
Provide Certificate of Acceptance from Electrical Safety Authority (ESA) and letter for insurance certifying the knob and tube has been replaced.
ESA/RBO - Pre-Authorized reconnections.

Our reputation as one of the best Electrical contractors in Toronto specializing knob and tube replacement is evident by our reviews.
We care about our clients and our reliable work and customer satisfaction are expressed by the many positive reviews on Homestars and Google.

CATEGORIES
Electricians and Electrical Vehicle Charging
PRODUCTS
Electrical contractor
SERVICES
Knob And Tube Replacement, Service & Panel upgrades, Storm Damage-Repairs & reconnections, Electric car charger, and Aluminium wire solutions. We specialize in Knob and Tube replacement, we have completed almost 1000 homes in Toronto. We are able to handle any size of home. Call 416-880-2308 today for a quote. Visit our website and fill out the online form or email us directly at kntelectric@gmail.com
BRANDS
ECRA Licence # 7007535. ESA - RBO Qualified & Preauthorized Reconnection
STYLES
KNT Electric cares about your property, we strive for excellence in customer satisfaction by proven results, on-time delivery of work, on budget, and clean.
SPECIALITIES
Replacing and decommissioning Knob and Tube Wiring is what we do best! Our services include knob and tube replacement, Aluminium wire solutions, service and panel upgrades and EV charging solutions. Call 416-880-2308 to arrange a visit and a detailed estimate.
WEBSITE
http://www.kntelectric.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
10
LICENSES
ECRA # 7007535, MASTER ELECTRICIAN-6016549
MEMBERSHIPS
ESA/RBO. Pre-Authorized reconnections
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Electrician, 309A Electrician, BB Comm.
WORKERS COMPENSATION
Yes
PROJECT RATE
Yes, we put everything in writing for you.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 months
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.