KNT Electric

We'd had our gas hot water heater die, and I called the company that we had an existing service contract with to come out. They made several visits over a few days, but ultimately no progress.

Unfortunately, the material used in the PVC piping being used for the exhaust from the water heater was no longer safe to use (house is 10 years old). To use another gas heater, we'd have to rip out the finished ceiling in our basement and re-install new PVC.

It's at this point, in the middle of winter on day 4 of no hot water that we decided we'd rather go electric than undertake the exhaust replacement project and lose our basement.

This is where KNT Electric comes in. I was calling electricians desperately looking for someone to do the job of installing a new 240v circuit to power the electric water heater. We spent half a day calling electricians with nobody interested in the job.

I called KNT - and spoke with Bill. He was busy on a job, and couldn't really help us at the moment. I kept calling other electricians for another hour with no luck. Then my phone rang - Bill called me and asked if I'd found anyone yet. I said I hadn't, and he said he'd see what he could do.

Bill came by with a member of his team, and they installed the new circuit for me. It had to run half way across the house, and required a few holes in the ceiling.

They patched things up beautifully, and the ceiling looked as good as new when they were done. All of this was done in time to get the water heater folks out to finish installing the new heater.

It was a small service call, but it was really important to us. I'm grateful the folks at KNT were able to help us out.