Boonstra Heating and Air Conditioning

Boonstra scheduled our fall furnace check-up for Dec. 29th - 2 months late. They know our furnace is 22 years old - they took pains to remind me about that when the appointment was made. The technician came, claimed there was corrosion on the secondary heat exchanger, and said the furnace was unsafe so he shut it down. He did no sampling for carbon monoxide. Now, because Boonstra came 2 months late, they have created an emergency for us. Naturally, a salesperson showed up at our door less than 2 hours later to sell us a new furnace. We decided to get a second opinion from a reputable local company. They sent their technician a few hours later - after a very careful inspection and air sampling, he declared the furnace safe and turned it back on. It is still running fine. We feel that Boonstra put us in this situation deliberately to try and sell us a new furnace while giving us no time to shop around or compare prices. We were a loyal Boonstra customer for almost 10 years but the next day we terminated our relationship. Be very careful when dealing with Boonstra.