What I liked about these guys was their honesty, something rare in the moving industry today. I got a flat rate I was happy with based on the items I had. They told me upfront what their extra fees could potentially be, then sent me an email about them, then directed me to the website page where the extra fees were spelled out, should they be incurred. In other words, there were no surprises. Money was also not asked for until the job was complete to my satisfaction. Honesty goes a long way with me, would use these guys again.