Double Diamond Duct Cleaning

Duct Cleaning
Bowmanville ON L1C 2H1
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Duct Cleaning
Double Diamond Duct Cleaning
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Reviews for Double Diamond Duct Cleaning

Average customer rating:
9.8 10 (226 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Duct and furnace Cleaning

The service received from Double Diamond was great!!! They explained the process and equipment before cleaning. They showed me before and after pictures and I was amazed by how clean my duct and vents looked when they completed the job. My home was left feeling and looking cleaner with my furnace working much better. As a person with health issues, I felt completely safe using Double Diamond Duct Cleaning Service in my home. I will continue to use their service and would highly recommend them, not only for their excellent service but also reasonable price. Thanks !

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

We are happy that you have made this recommendation. Thanks very much.

Daniel  in Toronto
Daniel in Toronto
1 review Courtice, ON
2/10

Be warned

I believe in Customer Service. I believe that it is the upmost important aspect of a business. Mistakes happen, schedules often run into glitches which may cause delays, accidents happen. But it's how a company handles those things that makes or breaks them. webhad an appointment for 11am Saturday. They were 45 min late, without a call to let us know they were running behind. The tech mis counted our vents (at an extra $10/vent), thankfully we caught that. BUT what got me to the point of writing this review is this.
When they finished and left, we followed them right out as we had somewhere we had to be. When we came home 3 hours later our Carbon Monoxide Alarm was going off. We had the Fire Dept, then Enbridge at our home trying to get it safe enough for us to come back in. It was determined that the reason our home was so toxic was because Double Diamond ran the hoses through our garage with the truck exhausting right into our house!!!! The terms they used were "irresponsible" "novice" "careless". When we called to speak with Mike, there was no apology, acknowledgement of wrongdoing...or a single care for that matter. That is what is bothering me. I don't expect people to be perfect, but you put my family at risk, and didn't seem to care. I gave you a courtesy call AGAIN before I went to social media and you still offers no response. So, just as I would go out of my way to refer a company that does a great job, I will put the same effort into sharing my experience so another family doesn't get sick needlessly!!!

Approximate cost of services:
$150.00
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Company Response

Hi Daniel, this does not sound like the way we perform. Are you sure this review doesn't belong on Diamond Duct Cleaning. If you are certain it is us we would like to make amends. Can you please give us a call.

Ashwin
Ashwin
15 reviews Pickering, ON
10/10

Great service, reasonable price

I used Double Diamond for my duct and furnace cleaning, after seeing their stellar reviews on Homestars. Mike and Kyle showed up early and were very efficient. They were able to answer all of my questions, and the price was reasonable. I'll certainly be using their services again the next time my ducts need cleaning!

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Call us anytime, it was a pleasure working with you.

vm
vm
1 review Toronto, ON
10/10

Air Duct Cleaning

Mike and Kyle were incredibly friendly, quick and efficient. They explained the entire cleaning process from start to finish and showed us what it looked like before and after their work. Being new homeowners, we didn't know much but they educated us on what needed to be done. I would definitely recommend their services!

Approximate cost of services:
$250.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

We really appreciate you taking the time to write about Double Diamond.

Simon & Rosemary in Bracebridge
Simon & Rosemary in Bracebridge
5 reviews Oshawa, ON
10/10

Duct cleaning recommended

Mike & Kyle were very prompt, courteous & professional. They explained everything they were doing as they perform the cleaning. Mike showed us how much dirt was actually in our ducts. They were here about an hour which was great. Highly recommend Double Diamond!

Approximate cost of services:
$160.00
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Company Response

Thanks to you both for taking the time to post this review for us.

AUBREY & J SAWLER from Bowmanville
AUBREY & J SAWLER from Bowmanville
1 review Bowmanville, ON
10/10

Duct cleaning

Nothing short of A1 . Mike and Kyle showed us exactly what they were doing - before and after results. So friendly and a pleasure to meet. We sure know who to recommend for duct cleaning!!!! Thank you guys.

Approximate cost of services:
$200.00
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Company Response

We're very happy to have done a good job for you. Thanks for the review.

Private User
Private User
Private User reviews Courtice, ON
10/10

Duct cleaning

This is the second time I've used Double Diamond and their fast, efficient, and friendly service is second to none.
They arrive on time, ready to go, and are happy to answer any questions or address any concerns.
Highly, highly recommended!! (I've already recommended them to 4 people).

Approximate cost of services:
$300.00
What could this company do to improve their services?
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Company Response

WOW- thank-you so much for the referrals and review. We really appreciate it.

marypdowds in Toronto
marypdowds in Toronto
1 review Toronto, ON
10/10

Duct Cleaning

They did an excellent job. They also showed me the ducts before and after cleaning. They also cleaned my dryer and furnace. The two gentlemen that came were very polite and explained everything they did. I would highly recommend this company. Also the price was very reasonable.

Approximate cost of services:
$206.00
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Company Response

Thanks Mary, please let us know if you need anything.

vcocomile in Oshawa
vcocomile in Oshawa
2 reviews Oshawa, ON
10/10

Great service, great guys, great price!

I lucked out. I found this company via Homestars and was impressed with their 5 star rating and excellent reviews. Mike R and Tyler arrived on time, shook my hand, explained the process thoroughly, showed me the vents as they worked through each room. Once the work was completed, they showed me the vents again and they were sparkling clean. I'm very pleased with their professionalism, quality of work and just general niceness (is that a word?! Lol). Mike R also gave me some sound advice regarding my HRV (is that the proper acronym?) when I asked him a few questions. I would absolutely hire them again in a heart beat.

Approximate cost of services:
$225.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

That is great to read. Thank-you very much

Norm in Bowmanville
Norm in Bowmanville
1 review Bowmanville, ON
10/10

Duct cleaning

Double Diamond was recommended to me. They lived up to the recommendation. Mike was very professional, explaining everything he did. I am completely satisfied with the service and would recommend Double Diamond to my friends and acquaintances.

Approximate cost of services:
$370.00
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Company Response

Thanks for making the recommendation Norm. It was a pleasure working with you as well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Double Diamond Duct Cleaning

Double Diamond Air Duct Cleaning has been successfully operating for 18 years and serves the Durham region, GTA and surrounding areas. We handle all aspects of residential, commercial and industrial HVAC duct cleaning. From our inception, we have always ensured that quality has been the focal point of our business, building a highly credible reputation for exceptional service throughout the industry. All of our work is performed by highly trained experienced technicians that are put through a rigorous training program before being allowed into the field, thus ensuring nothing but professional service and results coupled with an excellent work ethic and a genuine care & concern for the customers' property. We use state of the art equipment, combined with effective cleaning tactics to attain those optimal results. We pride ourselves in being air system cleaning specialists and a member of the Better Business Bureau with an exceptional A+ rating.

Award Winning Service

Customer satisfaction is extremely important to our success. this becomes evident with a high volume of customers being either repeat clients or referrals. Our customers have shown their satisfaction year after year as we have been voted the Readers Choice Award winner twice as the best air duct cleaners in this category. We use high powered vacuum trucks and state of the art equipment with an effective cleaning process to attain optimal results. Our uniformed technicians are always polite, highly knowledgeable in the indoor air quality industry and are fully insured and bonded to give our customers additional peace of mind. We promise that you will get award winning service, first time, every time. Try us once and you too will be telling your family and friends about our exceptional air duct cleaning service and will never again look for another duct cleaning company.

Proof of Work

Your satisfaction is airtight guaranteed with our indoor air quality control program. We provide a visual or digital camera inspection of the existing air duct conditions with the customer present and after the work has been completed to validate right before your eyes that the duct cleaning process was done to your complete satisfaction. It is important to note that very few companies will offer their customers an inspection service so they can see what the ducts are holding before the work begins, and what they look like after the service is finished. A huge red flag concerning the quality of work they would conduct should go up if the company you are speaking to about air duct cleaning does not provide this very important inspection service. We do it every time, and it's free! Seeing is believing is how we satisfy our customers, and we even offer free photos of your ducts, both before and after, so you know the job has been done right.

We Do Not Telemarket


Double Diamond Air Duct Cleaning does not engage in any form of unsolicited telemarketing practices. We never have, and we never will. We will never use a third party to conduct telemarketing either. If you receive any unsolicited phone offers for air duct cleaning services from anyone claiming to be affiliated with, or employed by Double Diamond Air Duct Cleaning, be forewarned - they are not who they claim to be. Furthermore, we, along with other reputable air duct cleaning firms, are taking steps to eradicate these telemarketers, and appreciate your patience while we work to put and end to these irritating and false practices.

CATEGORIES
Duct Cleaning
PRODUCTS
High Efficiency Air Filtration Systems, UV Air Purification System, Whole House Humidifiers, HEPA Filtration Units
SERVICES
Residential/Commercial/Industrial air duct cleaning, dryer vent cleanings, mold and bacteria control, furnace cleaning, coil cleanings, central vac cleanings
WEBSITE
https://www.doublediamondduct.ca/
YEAR ESTABLISHED
1995
PAYMENT METHOD
Visa, Mastercard, Cheques, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.