After reading reviews on HomeStars we decided to call Double Diamond Duct Cleaning and we're happy we did.
I spoke with Mike on the phone to schedule the service, and he was very friendly and professional.
The service technicians showed up exactly when I was told to expect them, and they were friendly and approachable the entire time. They told us what they would be doing, were respectful of our home and our cats, and finished the job quickly.
Mike #2 (the service tech) showed us before and after photos of the main trunk and they even replaced the furnace filter and checked the HRV system for us. Over and above. I could feel an improvement in the air quality after they finished.
We knew exactly what to expect with the costs and they came right in at the estimate provided.
There are so many duct cleaning companies that use pressure tactics via telemarketing, so it's hard to know who to trust. I would definitely recommend calling Double Diamond, and we will for sure call them again in the future when it's time for another cleaning.