We hired these professionals to retile or bathroom shower/bathtub area. They were great to us from the showroom-picking out what we wanted, the quote visit - very close to the actual cost(under about $150.00) to the the installation process. They have different teams doing different jobs, making everything go quickly. We did have to have them recaulk the tub-it had come off, but they did it promptly and correct the second time.