Poor products and horrible customer service
Montreal
Purchased a rain shower head just over 6 years ago and paid over 800 for the head. Noticed that it was leaking out the sides while showering. Contacted customer service with a video showing the issue and was asking what can be done to fix the problem. I was told that some of the jet outlets where plugged. Which none of them where but cleaned them anyways. Which they have been cleaned weekly for the last 6 years. Then sent another video back and was told that there is more underlying damage and there is nothing they can do for me. NEVER buy this product ever
- Approximate cost of services:
- $869.00
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