1 review Burlington, ON Joined 2013/02/20

10/10

Lawn Maintenance review in Burlington

02/20/2013

I don't usually write reviews on sites but I came across the reviews on our Property Maintenance company on a recent search and thought I would put in my 2 cents. We have had Paramount take care of our condo for many years now in the Burlington area and have always been extremely happy with the service. Our property is a highend condo community in Burlington made up of mostly retired residences and seniors. Rarely but at times we have had concerns brought forward to the Paramount team over the years and they are always very polite and courtious when it comes to fixing the problem or explaining the situation. Our property's landscape budget year round is over 60,000.00 dollars and their teams earn every penny as far as I'm concerned. I've seen them work hard in the dead of heat and the cold of a blizzard and they have never let us down.

Guys keep up the hard work, there are people that appreciate you. Your dedication shows why you are voted #1 in Burlington, 4 years running in two categories 9 Landscape company and Lawn Care company. You have my vote and obviously many others in the area.

Your fan,

Christine

Job Price

Approximate cost of services:: $60,000.00

1 of 1 people found this review helpful.

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Company Response

Hi Christine,

Thank you for your review. When we are out battling Mother Nature in the sleet, snow and cold it means a lot to us to know people are appreciative of this service. Most people run inside from winter weather, we get out of bed to come service it so you don't have to. We value our customers which is why we supply this service for them.

Hope to have your property for years to come,

Paramount team

J in Burl

3 reviews BURLINGTON, ON Joined 2012/07/28

1/10

landscaping

Landscape Contractors & Designers review in BURLINGTON

02/15/2013

Paramount does landscaping for building and has done so for some time now. The gardens don't get watered regularly and as a result plants and dying grass have died. In the winter season snow removal not done in a timely manner. Would not recommend this company.

Job Price

Approximate cost of services:: $500.00

2 of 4 people found this review helpful.

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Company Response

Hi J,

It is very hard for us to reply to this review because "J in Burlington" could be one of our some 500+ customers we deal with but I can respond generically to your review. We don't water gardens and grass, which is a home owner's responsibility. Snow removal is a very misunderstood profession, there is what the customer expects and what is written in our contract that we supply and have signed. We very rarely receive complaints about our snow removal service and when we do 90% of the time these expectations are outside the terms of the agreement. We try and educate our customers about the contracts before having them sign to make sure they understand the stipulations. In most cases the complaining individual was not available or misunderstood the guidelines.

Sorry about your misunderstanding,

Paramount team

Jordan Ferrero in Burlington

1 review Burlington, ON Joined 2012/06/22

10/10

Sod and Patio install

Windows & Doors Installation & Service review in Burlington

06/22/2012

This spring we had a crew of workers show up at our house for a backyard overhaul. The staff was great and very courtious. The Patio turned out better then I could ask for and all the sod and gardens look great. I appreciated they showed up on time, finished on time and gave me proper instructions in writting and in an email on how to care for our property. I noticed another review on here about sod and the experience they had with the company, I would have to say mine was completely opposite. I would suggest in the future following the guildlines and care for a lawn as it can be very finicky when not taken care of properly. Ours turned out great! I did a lot of research before we got our new lawn and everything I read was proper watering and fertilizing are key to healthy lawn.

I'm going to try and attach photos of my job to show the great work that was completed.

This review has 2 images.

to view the gallery.

Job Price

Approximate cost of services:: $13,000.00
Any advice to offer fellow homeowners facing a similar project?: Follow the instructions, they can only do so much, your part is just as important.

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Company Response

Thank you for your very nice review Jordan,

We appreciate your kind words and it is nice to know customers do find time to write good reviews. It is people like you that make us Burlington's #1 landscape and Property Maintenance company four years running and keep us striving to do better.

Let us know when you want to do that driveway,

The Paramount team

Dennis Lemon in Oakville

1 review Oakville, ON Joined 2012/04/02

First Review

0/10

re-sod front & back

Oakville

04/02/2012

They did a horrible job!
A lot of the sod died only a short time after installation.
They use very LITTLE top soil.
I called Doug back but got the runaround. Nice eh!!!

I wouldn't recomend this outfit to my worst enemy.

Job Price

Approximate cost of services:: $5,000.00

2 of 4 people found this review helpful.

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Company Response

Hi Dennis,

I suggest reading the guidelines that were given on maintaining the grass, when the Paramount team installed the sod it was living, your were educated on how to maintain it when we completed the project. Not watering the lawn in hot summer months is not a good idea for any lawn, especially a freshly laid lawn. You told the team you had your sod redone 3 times in 2 years, did you ever think maybe there is something your doing wrong when they leave.

The Paramount team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Paramount Landscaping

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