We hired Mike to build a new deck for us this summer. He seemed like an honest person and said he is "a man of his word". He did not plan the deck properly and as a result we ended up with deck stairs that do not meet the building codes (the height and depth vary considerably from step to step which is a hazard). We had mentioned to Mike several times that we were concerned that his plan would not allow enough room for the stairs and he promised they would be fine. He said that he would plot out with stringers where the stairs would go and would show us to make sure everything was fine. He did not do this and one day we came home and the stairs were done incorrectly. Also, he promised to secure the interlocking brick under the deck so that the bricks would not shift. He did not do this & I only discovered this by going under the deck and looking at the work, Mike promised 3 times to come and fix his work but he did not show up to correct/fix the problem. Unfortunately we gave him too much money up front so I guess it wasn't worth his trouble to come and finish the job properly. Not professional at all.
*Dan from Eco deck sent someone out to fix the stairs on our deck this spring. Richard came out and solved the original problem. Richard did a great job and I would definitely have Richard do work for us again.