I had a few outlets malfunctioning as well as needed a solution for an exposed wire in my garage.
The technician was prompt and very friendly. He identified one outlet that was fine. He proceeded to replace the various outlets that had issues as well as installed a box in the garage to deal with the wire issue. He also helped me get my outdoor garage lights off so I could replace the bulbs and clean the glass (they were a bit rusty and hard to remove myself). He wore booties when in the house and cleaned up well after himself.
However, after paying my fee and reviewing some retail prices against the materials, I realized I probably overpaid by a few hundred dollars. I compared the materials prices against a few different websites. Based on my estimation of materials plus the fact that he was here for about 2 hours (they charge $95 per hour) I probably should have paid $400-$500 for the work, but paid $800 instead.
I appears their pricing include time and materials as most of their prices are 2x to 4x above base retail cost, but I was charged an additional hour for the work on the box, which only took 15 minutes. There is also the fact that most electrical companies don't pay retail prices for materials, so those costs are most likely a bit lower that my comparison.
Overall, I found the service to be excellent, but didn't feel it was worth the much higher price I paid. As such, I can't fully recommend this company.