My parents had an outlet not working and it turned out to be a problem with the wiring in their older house. We had a quote from someone who we felt was not really trustworthy when the prices quoted started changing. I found this company on Homestars and was very happy to hear that they charged a set amount per outlet and there would be no surprises for my older parents. It was great that they sent out an email with the technicians name and photo so they would feel comfortable and safe when the person arrived. They also included a certificate for our insurance saying the work had been done which wasn't included with the other guy. Very happy with the service received.
- Approximate cost of services:
- $2,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We appreciate you submitting a review about the service you received. We strive to operate in a responsible manner by providing a firm price using our Menu Pricing Guide.
Many customers feel the same level of comfort and safety your parents felt from receiving an email with the Service Professional's name and picture.
We trust that you will refer us to friends and family and look forward to working for you again!