In 2016, after a lot of research/quotes we chose Convertible Air to replace our furnace. We were 100% happy with Chris, the Convertible Air installers, and furnace.
And a few days ago our air conditioner died. So, first thing I did was contact Chris, who was immediately available (even on a long weekend), and he patiently answered my questions and concerns.
He gave me a great low-down of the different ACs they offer (cheapest to most expensive, what would be best for our needs) I ultimately went with the Armstrong make (sister of Lennox). In my own internet research, and also talking with others who had additional questions/concerns, Chris convinced me that the Armstrongalthough the less-expensive model, was the better choice than spending a bit more for Lennox (typically you think more $$$, better name brand recognition is. Better. But not always).
The install today went smoothly. The two reps were timely, efficient, polite, and did a great job. Clean up was perfect. And my gosh, compared to our old clunker, our new AC is so quiet.
Thank you Chris. I 100% recommend Convertible Air for any HVAC needs. They are family-owned and run, and I can tell they take great pride and satisfaction in what they do.
Cheers.