Convertible Heating And Air Conditioning

Great Service , Chris explained the entire process very well. And Drew and Brandon carried out a flawless installation. Drew explained all functions post install in detail.
Great Job

From placing a call to the team at Convertible Heating and Air Conditioning to the final installation - the service and professionalism was excellent. They were able to send someone over to assess my needs same day, provided several well explained options for replacement (varying brands, prices and functions) and didn't pressure me into making a decision on the spot.

Furthermore when we ran into some complications with the installation, the team communicated the issue quickly, provided a solution and still completed the work on time and on budget.

Would highly recommend to anyone looking at replacing a furnace.

The technician was on time, worked very clean and I am very pleased with the work. The company offers warranty and being in business for so many years it gave me peace of mind.

After a horrible experience with another company, our entire experience with Convertible was a breath of fresh air. From the very start, Marnie was friendly, knowledgeable, and upfront. I was impressed by her broad knowledge of hydronics, but more importantly, her open willingness to review different options without any hint of a hard sell. She said what she meant and meant what she said, trusting us, and treating us and our property with respect. The quote was reasonable. Tom and the install team were punctual, efficient and the workmanship was highest quality. I cannot recommend them enough!!

The entire experience with Convertible Heating & Air was first rate from the very first call to immediately being connected to a consultant and then shortly thereafter for Chris to come to my home for a free inspection and quote to his wonderful crew installing in less time than they had estimated without one hiccup or issue. In fact, the entire process was one of the most seamless experiences I've ever had with a company on such an important and relatively large purchase, but most importantly, my spouse and I immediately felt we were in good hands and chose the right company and people.

Within days, we went from no heat to an efficient system where every little detail was taken care of and completed beyond just the bare minimum and well beyond our satisfaction. They educated and explained things extremely well, which further built our confidence and trust that we had made the best decision in choosing their service and product.

Their professionalism, customer care, empathy and listening, knowledge, and efficiency are truly incredible! I'm so glad I called them as it's somewhat rare lately to get this type of family-value service in today's world - kudos to everyone - I can understand why you are in business for so long and still being able to take on those behemoth competitors who don't know the first thing about quality customer care and making our lives less stressful.

Many thanks,
John & Krystal

Our salesperson Pete was a pleasure to deal with, very knowledgeable. We needed to replace furnace AC and HWT, he saw us on Saturday and everything was installed on Wednesday..great service.

Overall I was pleasantly surprised with their service and wish I called Convertible sooner.

My water heater tank had a red tag for some installation violations, and though I had been waiting weeks for another contractor to provide an estimate, Chris from Convertible was able to schedule an installation in two days.

The technicians were responsible and pleasant, and took great care in reworking all the necessary exhaust and plumbing to clear my red tag; as well as replace my broken down water heater tank with a new one.

Throughout my correspondence, I always felt reassured and was given a very reasonable quote; I would recommend Convertible to everyone for your HVAC needs.

New furnace installed by CONVERTIBLE Heating & A/C Inc. Owner Christopher Amodeo 416-892-0454.
Installation was seamless and professional (9:30 to 12:00)
Model GM9C9603BN Goodman Performance 96% 2 stage ECM DC Moto energy star 60,000 Btu.

Check it out
Leonard

Excellent work from sales to installation, thanks to Chris and to the installation crew, job well done.

Thank you to Marnie and the amazing installation crew for going over and above in consulting and installing my new Furnace and Air Conditioner. Amazing customer service. If I could give more stars, I would!! I had been dreading this day for months. First of all, Convertible Air was recommended to me through a colleague at work who had recently purchased a home and had to immediately replace their HVAC units. Marnies consultation was very thorough and set expectations for the work that was going to need to be done. Replacing a 20+ furnace and AC unit required a few changes to be made as the units are now high efficiency. I have finished drywall and there was re-routing to do both inside and out and also a few unknowns ie. a possible new chimney liner. Marnie was extremely reassuring and what I felt most was the confidence that the job would be done well and safely. She gave me some time to absorb/breathe as I am sincerely the most anxious person. After countless emails for my never ending questions, with my heart literally pounding, we set a date for the third week in October. Well, the temperature dropped and my old furnace just didnt have the ability to provide heat any longer. I reached out to Marnie immediately who not only was able to bump up the date, she also offered to drop off some portable heaters which she did so that evening. Thank you. So here we are on installation day, the installers were awesome. Kind, respectful, problem solvers and basically magicians for all of the amazing work that they did. Although I was literally under their nose for most of the day, they were able to able to achieve, not just achieve, exceed what I had asked them to do. They truly are there to do a job and what needs to be done, needs to be done, but they went over and above to make sure that I was happy even if it was going to take a little longer. So they exceeded my expectations. Also, bonus, I didnt need to replace my chimney liner. So thank you Marnie, and your crew. This is a family owned business and what you feel is cared for. They treat you like family. Thank you so much.