Asap Fence No Longer In Business

All seemed great - professional, hard working, knowledgeable crew until the post construction phase: we had to chase to cleanup yard mess and Neil was and remains unresponsive to our requests to fix problems such as gates that are not opening (stuck out of alignment).
Seems such a shame that what would have been a 10+ rating dropped to a 5 because of terrible post construction service. They lost our business for the more expensive yard side of fencing too.
Maybe a case of over commitment and under delivery? Being busy is still no excuse.