Acker Home Inspection

We contacted Phil Acker because of raving recommendations in our neighborhood and also the recommendations of friends that used Phil. We used Phil for our 30 day inspection and our 1 year inspection.

The inspection was thorough both times. We were blown away by how little we knew about our house! The inspection was thorough. The conversation friendly. Phil or Randy didn't mind me tagging along and asking questions, in fact I got the impression they enjoyed educating me as a homeowner. The report and follow-up process with Tarion was easy to understand.

Once the inspection was complete, and the builder came to fix the issues, two of the issues became contentious. One was securing a bath tub in place and the other regarding an unsupported door sill in our walkout basement. I contacted Phil's office by phone and Phil responded in a timely manner for both issues. I was able to get one resolved. The other, the builder didn't budge, so Phil requested contacting the manufacturer. Despite having already been paid for the work, Phil didn't hesitate to answer questions after the inspection and didn't hesitate following up with the manufacturer to make sure our issues were resolved.

I have nothing but great things to say about Phil and Randy. If you decide to choose them, I haven't come across anyone that's been disappointed with their services.

My wife and I purchased a new build in the Fernbank Crossing area one year ago, and after dealing numerous deficiencies since we moved in, we thought it would be a good idea to get a home inspector to help us with our 1-year tarion list. So glad we went with Acker! I can not recommend these guys enough, they were professional, friendly, efficient, and thorough. My wife and I were very impressed, and we learnt a lot in the process. They identified deficiencies we would never have noticed, and produced a detailed report with pictures on the spot that we will upload to the Tarion website. Thanks, Phil and Randy!

As first time home owners, Phil's patience in explaining each aspect of the inspection, guidance on what to look for and explanation of findings were all really appreciated. The speed of receiving the report was also very helpful.
We heard about the company through a friend of a friend. We would have no hesitation in recommending his services to others.

The service provided by Phil and Randy was excellent. It was informative and well worth the cost. They checked the major structural and electrical systems from roofing to basement floor. They were thoroughly professional.

Thank Phil and Randy for providing us with home inspection. We really appreciate your work and believe it was extremely useful in submission of the Tarion Warranty Claim form. Your inspection was comprehensive and fast, and I learnt lots of useful home maintenance tips. And I’d never think that a home inspection can be fun too :)

Acker Home Inspection has been recommended to us, by a friend, who’s been extremely satisfied with the service received, so for our one year Tarion claim process, we also decided to hire Acker Home Inspections.

Honestly, I have nothing but good words to say about the company. Not only did we receive amazing service but we were also given tips on some do’s and don’ts for our house. Our experience has been nothing but pleasant. We got to learn a lot of things about our house and all of our questions/concerns have also been addressed. They take the time to take pictures, document everything and at the end they will take the time to explain their full report and answer any questions you may have.

If you’re looking for experience, knowledge and worry-free service, Acker Home Inspection is your company. For sure I will keep their number handy and won’t hesitate to call them again for any questions/concerns we may have.

Very professional inspection with complete documentation and photos of each deficiency. Discovered a number of things that I would not have even thought to look for. Results were formatted in a way that made the submission to Tarion very quick.

EXCELLENT WORK!
We had an amazing experience with Phil, Randy & his team who served us with great quality & professional services from the start to the end. We were informed with preparation contract before & during the inspection. We felt very at ease knowing nothing was not going to be left out in our newly year end built home from top to bottom. We were clearly explained in a friendly manner, questions or concerns. They provided us with great tips during the inspection. They went way beyond there time & effort due to the snowy weather climbing the latter and looking at some concerns we had on the roof corner shingles from the past summer. Clear pictures were taken during the inspection & had a attachment ready for us for the Canadian Association of Home and Property Inspectors, Ontario statutory warranty claim form. Then all we had to do was fill out the form with Tarion year end warranty.
Thank You ACKER HOME INSPECTION TEAM! for an awesome experience. Highly recommend them.
A big thank you for the referral from our friendly neighbors.
Sincerely,
Julie & Rock

This is my second time for Home Inspection. I used Acker Home Inspection again because of their excellent work at the first time in 2015. Their skill are very professional. Phil can explain things very well to be able to understand for layman like me. After the inspection, you understand your home better and know the status of every corner of your home. Plus I can ask any question and phil will explain it till I understand. Any dumb question is very good one for them and explain it patiently. Perfect!