Shoddy work & worthless 10-year warranty
This company was recommended to me by a neighbor in June 2008. The quote for Landmark CertainTeed 30 year shingles was very professional; it even included references to view other properties in the area. After that it was all downhill.
The work crew didn’t deploy protective plywood sheets at ground level, and my neighbour’s house was damaged. Midway’s owner, Mike, said he would make restitution, but that didn’t happen. Their cleanup was hasty and incomplete — I had to finish that task. Their crew even walked off with one of my brooms. I issued a stop payment on the cheque to Midway, and I negotiated a $150 discount before final payment was made.
Fast-forward to May 2018 when a large section of shingles was ripped from the roof in the wind storm (see photo). I called Midway, because the work was still (supposedly) covered by their 10-year warranty. I left messages, but no one returned my calls.
I eventually called another roofing company, and they addressed the repairs promptly.
For the terrible Midway Home Improvements experience, I give them a rating of 1-star. I do NOT recommend this company — just say “NO WAY” to Midway.
- Approximate cost of services:
- $4,700.00