We hired Tailored Living to do all of the organizing for our closets which totaled 2 walk-in closets and 4 reach-in closets. We received quotes from several closet organizer companies and Tailored Living Oakville cam in around the middle. The designed our closets exactly to our specifications and came ot our location several times to meet with us. FOr the most part I am happy the way the closets came out but I can't say that I'm 100% satisfied. For one, they are a bit messy. We had a gash in one of the walls heading upstairs as well as various marks and nicks in the work areas including some floors that were damaged. Also, lots of hand prints on doors, walls, etc. Many of the drawers were misaligned and some instances where handles were loose and coming off. They came in again and fixed these but I am still noticing misaligned drawers and one handle refuses to stay in place. To their credit they supplied additional shelving and a few bars that were beyond what was initially requested so they did make up for it somewhat. It's just that for the cost $9000 we were only $1000 away from another company whose work I've seen before and was mighty impressed. So all in all I'm ok with the service provided but I can't say that I'd use them again on future projects.
- Approximate cost of services:
- $9,000.00
- Company Response
Hello, unfortunately you are confusing me with another franchise. I own the franchise that operates exclusively in the Hamilton and Mississauga communities and have never done work for you. I am sorry that your experience with the brand was not satisfactory, but could you please remove this review as I do not want my customers thinking that this review is about me.