We hired Daimon last fall to put in a patio and do some landscaping in the backyard. In the end, the job was delayed a few weeks and Daimon was unable to do the planting we discussed. There was also a small defect in the patio. We planned for him to return in spring, and in March this year, met with him to plan our front steps/garden. He gave us a date of mid May. He delayed our front yard several times, after about a 6 week delay, he said he would show up the next day, and then we didn't hear from him for 10 days (only after we phoned and emailed a few times). Finally, he responded and said he would be unable to perform the job due to personal reasons. Perhaps he really did have a good reason, but given that we were next on his list, I would think we would be the first job he would do when he returned to work. He gave us no such option, so either he is honestly not planning to work for the rest of the season, or he was not being honest with us. Now the garden he built is overgrown with weeds, and thankfully the defect on the patio is quite minor.
We were very happy with his the quality of his work last year, but very disappointed with his disorganization, lack of communication, and complete lack of reliability this year. Even before he claimed personal reasons, his delays and lack of organization was a problem. If you can get him to show up, I think he would do good work. However, I would expect delays and would not give him a deposit. Last year I would have given him a definite recommendation but given how were were treated as repeat customers, I think this company no longer deserves anything close to a 10.
- Approximate cost of services:
- $10,000.00