Doors & More Frameless Shower + Railing Ltd

Mirrors & Glass
Vaughan ON L4K 1K5
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Mirrors & Glass
Doors & More Frameless Shower + Railing Ltd
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96%

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Reviews for Doors & More Frameless Shower + Railing Ltd

Average customer rating:
9.9 10 (529 reviews)

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P Hoppener from Newmarket
P Hoppener from Newmarket
1 review Newmarket, ON
10/10

Ensuite Bathroom Reno

Frank and his team (Josh, Bill & Matt) of knowledgeable glass professionals went that extra mile to help our bathroom renovation contractor meet a tight deadline. Frank even managed to do an amazingly quick turn around on one piece of glass that came back from the tempers with a scratch which his team could not buff out to Frank’s exactingly high standards.
I would recommend Frank and the “Doors and More” crew to anyone who is looking for a first rate “Glass” specialty contractor. My wife and I appreciate Frank’s diligent follow calls and his team’s courteous and professional work ethic.

Approximate cost of services:
$40,000.00
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Company Response

Thank you for the great review. At Doors and More we make sure that all our installations and glass pieces are as perfect as possible. We are glad you are happy with the final product.

Pippa from Toronto
Pippa from Toronto
5 reviews Old Toronto, ON
10/10

Frameless shower enclosure

When choosing a company to install frameless glass shower enclosures you don't want to fool around and get shoddy work, so don't worry if you are paying a couple hundred dollars more, it will be well worth it. Frank and his team emulate a company where quality and efficiency is the key to their success from what I can see. I called on a Tuesday within 7 days I had my beautiful new glass shower door, and it makes such an incredible impact in our small washroom. Frank even helped me coordinate the surprise for my fiancé, from the day of measurements up to the installation day where the crew paitiently waited for over an hour outside while I got soon to be hubby out of the house. Flawless work from start to finish, worth every penny. Can't wait to do our upstairs bathroom with Doors and More.

Approximate cost of services:
$950.00
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Company Response

Hi Pippa , I am so glad that you are happy . I work hard at customer service and even harder at always providing the absolute best installation possible , My men are the very very best installers period and know how to not only do amazing work but also have wonderful people skills, something very hard to find these days.

Leni Nelson from Whitby
Leni Nelson from Whitby
2 reviews Whitby, ON
10/10

Bathroom

My faith in the Trades has been restored! For the first time since starting some home projects I got absolutely excellent service from the minute the two young men walked into the door. They were friendly, very careful, and totally professional from the beginning to the end. Way to go Doors and More!

Approximate cost of services:
$800.00
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Company Response

HI Leni , you were a pleasure to deal with ,... you know I value and usually like most of my customers , but you , you were truly a pleasure to deal with . I remember to a "tee" you calling and telling me how happy you were and that stayed with me for a long time . Your words on your phone call were " my faith is restored ...." and that meant so much to me ,

Andrei from Toronto
Andrei from Toronto
2 reviews Toronto, ON
8/10

Shower door and mirror

Shower door was done very fast and profesional. Nothing unexpected. Smood and clean. Mirror, .. Different story. Is not their speciality and i asked if i can have a sink mirror comming with the shower door. I've got it 2-3 weeks later, afther a few calls and not installed as is not their speciality, but wonder why they commited to deliver at the begining...
Overall, is OK

Approximate cost of services:
$1,700.00
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Company Response

HI Andrei , thank you for taking the time to do a review . I must say that the mirror issue you talk about is most certainly MY mistake . When my measuring fellow came to your home , you had requested that we make a mirror , and because we don't do that I should have just said NO , but since my measuring man was at your home I did not want to possibly forfeit the time he had spent measuring your shower so I called a friend of mine that makes mirror and sourced it for you . The first mirror came back with a small blemish on it so instead of providing it to you I re-ordered a new one , and this took longer. I did phone you and make arrangements to drive it to your home even though we were not going in that area that morning . I am very sorry that you are unhappy with our service and found us OK , this is one of those classic times where going above and beyond "providing something we don't even stock to help a customer" bounced back in my face. I have learned a valuable lesson from this whole experience . So in answer to your question " why we committed in the begining " ,... we committed in an effort to go above and beyond and make you happy , If the mirror had not been blemished and on time you would have written something quite different I imagine .Thanks again for you input.

Iman  from Toronto
Iman from Toronto
1 review Old Toronto, ON
10/10

Tub Doors

Looking nice quality Glass Doors over Tubs I found a wonderful company to deal with on all levels. I was very pleased with the service, frankness, clarity, promptness of the company. They are indeed focused, friendly and reliable!!
Thank you Doors & More.

Approximate cost of services:
$1,500.00
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Jabba in North York
Jabba in North York
14 reviews North York, ON
10/10

Frameless shower door with two side panels

I am a home owner who likes to research a product or service to death before I buy it, and more often than not I end up being disappointed because it turns out I know more about the job than the contractor does. Even with the help of Homestars I find it has become increasingly difficult to find truly skilled and trustworthy professionals to do any kind of home reno job in Toronto.

That being said, Doors & More turned out to be one of those rare professional companies that carry a quality product and truly stand behind the job they do.

First contact was on the phone with Frank (the owner) who, to be honest, sounds like a used car sales man, and that initially turned me off. Turns out that he is actually just truly compassionate about what they do.

Had his quote guy (Jason?) come by a few days later, and an appointment that was supposed to take 15-20 minutes stretched out to about an hour while he gave us advice and direction that we had not previously considered. He was very patient while we had trouble deciding whether to go with two side panels or one and whether the door should swing to the right or left, inwards or outwards. In the end we decided on an in-swinging door between two side panels (approximate 4.5 foot overall opening - 22" door).

On the installation date (about two weeks later) the guys showed up on time and got everything installed. I was not home during the installation, so when I had a first glance, everything looked fabulous. Our shower opening is not square, so this was no easy job. However, as far as I could tell it was a truly professional install with the caulking very neatly done and the door opening and closing very smoothly - almost like a Mercedes door!

Still, I'm very picky and I noticed that the washers were not perfectly lined up with the handle. This was an upgraded square handle with square washers, so I understand that it can be tricky when you are doing the final tightening to get the washers to line up perfectly with the handle. Also, the handle/towel bar wasn't perfectly level. This is nit picking to be honest, but it would have bothered us considering how much we spent. Once you notice something like that it will always irritate you.

I called Frank and he had a guy out in a few days to look at it. I had to leave for work, and Frank calls me later to tell me that they will replace the door. I was absolutely flabbergasted! Turns out they had cut the door slightly wrong, so even if they could align the washers, there was no way they could level the handle. At this point in the conversation I would have usually braced for the inevitable heated argument about getting them to fix it, but Frank had already said they would replace the entire door, so I was left speechless. He actually went to great lengths to explain what went wrong, e-mailing me the quote sheet with the drawing and measurements to show me exactly what had happened.

It took a while to get them to come back to replace the door, but that was entirely my fault. Frank was actually repeatedly in touch with me to try and set up a time. I finally had time to accommodate them, and the end result is perfection. The handle is perfectly level and the washers perfectly aligned. It truly can't be any more level than this! Couldn't be happier.

I just find it truly rare to find a company that will so readily admit and fix a mistake. I might have seen it with a company that is just starting out and trying to create a good reputation, but Doors & More have been around for a long time, and they are really busy. If this is how they conduct their business I suspect they will be in business for a long time to come.

Approximate cost of services:
$1,400.00
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Company Response

Thanks " L " , I very much appreciate the kind words , I read the review Friday after a long hard day , and can only say that it made me feel very good , and reminded me that doing what I believe ALWAYS out weighs doing what is easy ,... Frank

Tania
Tania
2 reviews Old Toronto, ON
10/10

Frameless Shower Door

I am pleased with the efficiency and professionalism that Doors and More provided!!!!! The work was very precise and detailed!! A big THANK YOU to the team at Doors and More for a wonderful job!!!!!!

Approximate cost of services:
$700.00
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Company Response

Hi Tania , thanks for the nice words about my company.

Patti Schurr from Toronto
Patti Schurr from Toronto
1 review Old Toronto, ON
10/10

Neo Angle custom shower door

I have a tiny bathroom in an old house, so to maximize space we did a custom size shower. The gang at Doors and More were fast, pleasant to have in the house and neat and clean. The door looks fantastic! Thanks to all

Approximate cost of services:
$2,300.00
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Company Response

Hi , thanks Patti for the nice review , we are very glad to make you happy . I am glad the door looks "fantastic"

Diane Ferris from Mississauga
Diane Ferris from Mississauga
1 review Mississauga, ON
10/10

Master Bathroom glass shower

I was so impressed with this company from the great customer service to the installation. Spoke with the president of the company to arrange the measurement of the shower glass and the punctual crew (Matt and Phil) who had completed the installation ahead of schedule. I was so delighted that they took their shoes off and laid rubber mats down to ensure that my bathroom tile would not be damaged. Hats off to a polite and curious installation crew. I would recommend this company to everyone. Quality...Price...Guarantee.

Approximate cost of services:
$700.00
What could this company do to improve their services?
Nothing to change.
Any advice to offer fellow homeowners facing a similar project?
Hire the correct company that can provide qualty work.
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Tom Drummelsmith from BLACKSTOCK
Tom Drummelsmith from BLACKSTOCK
3 reviews Blackstock, ON
10/10

shower door replacement

A great job. The two fellows came on time, did the work, cleaned up and were very helpful answering any questions we had. The door looks great. The clear glass makes our room look larger.

Approximate cost of services:
$1,700.00
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Company Response

Thank you for the great review, Tom!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doors & More Frameless Shower + Railing Ltd

Doors & More Frameless Shower + Railing Ltd has been in business for well over a decade, specializing in custom frameless shower doors, railings, and nothing else. You can find examples of our workmanship in some of the finest retail stores in Ontario. We offer customers a 3 year limited warranty - the best in the industry. Our showers are completely customized for your needs, from single doors to the most intricate design. We also have protective glass separators to help prevent the spread of viruses. for Please visit www.doorsandmore.ca for more information.

CATEGORIES
Mirrors & Glass, Windows & Doors Installation & Service, and Railings
PRODUCTS
Frameless Shower Doors and enclosures. Glass Railings.
SERVICES
Glass Shower Doors, Bath Tub Enclosures, Shower Enclosures, Steam Units, Frameless Shower Applications, Custom Glass, Rolling Shower Doors, Railings
BRANDS
Doors and More, D&M, Doors & More
STYLES
Single, In-Line, Neo-Angle, Corner, Bi-Fold, End Panel, End Panel with Rod, In-Line Roller, Corner Roller
SPECIALITIES
Frameless Shower Doors, Roller Doors, Custom Glass, Railings
WEBSITE
http://www.doorsandmore.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
11
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 Year Warranty On All Our Doors!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.