Like previous reviewer Joe Bala (August 3rd), I got a voucher deal to have my chimney cleaned. And Like Joe Bala, I am suspicious about the service. The Groupon said they would inspect and clean the chimney, and that it would take about an hour. Well, while the technicians might have been on the property for about 35 minutes, they were on the roof for maybe 10. There was no evidence that anything was cleaned. I was near the fireplace during the visit and I heard no sound at all. Like previous reviewers, no soot came down, and I saw no evidence that any cleaning had been done. I was about to see what they were doing by going outside, but they were done so quickly I missed my chance. The Groupon didn't indicate that they would clean the fireplace, so I won't hold it against them that they didn't enter the house except to get the voucher.
They didn't tell me the fruits of their inspection. The technician was polite and kindly explained that he recommended some more work - on my eaves - which I declined, but having had my chimney cleaned before, I don't think anything much was done (if anything at all).
I realize that many companies have Groupon-remorse -- they sell a ton of Groupons, then provide a sub-par service because the visits are unprofitable -- but I can't recommend this company. My suspicion: they have some polite guys come to the house, go on the roof, take a photo of leaves in the gutter in order to recommend other services, but don't do the work.
- Approximate cost of services: