Frank and his team started off good, they were priced competitive, arrived on time for the job and started. Small delay with the work when his plumber was dealing with another emergency, so he had to come back the next day to complete the work. No problem. Clean up was very far below par. First, the concrete job inside the house was very poor, luckily I was able to see it before it hardened and smoothed it out. The fill for the hole created in the brick was back filled with Windows and Doors foam. Which he said was structural foam. But I let those go. The worst was when his crew threw all the broken concrete into my neighbour's beautiful lawn, I guess they were hoping it would not be found. Clearly visible, I asked them to come fix it, they came but just mixed top soil in with the concrete. I personally had to spend a few hours removing it all from my neighbour's lawn since it was clear it wasn't going to be done correctly. Frank seems like a great guy but he and his crew needs some common sense.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?