It was a positive experience to have enlisted in Straight Up Masonry for our chimney repair.
Tony came out to assess what needed to be done, and provide the quote promptly - that was a good start and indication of a great company to deal with. In conjunction that they are responsive to respond whether email or by phone - it was a pleasure speaking to Crystal or Tony.
The crew arrived on time, professional and friendly. They did the work and cleaned up after the project was done. It was nice to have the company owner come out to visit as well - that added a nice touch and assurance.
The chimney was repaired and it looked fantastic!
I did raise a concern after the project was done some time later.. they took my concern seriously, and came back to look at the concern and made things right. They stand by their work and warranty and that is a great thing for sure.
I trust the company and would not hesitate to use them again. I would definitely recommend them above all. They are reliable, great in client communication, and stand by their service and product integrity.
- Company Response
Thank you, Ken. We stand behind our work and are pleased that you are happy with our work.
Crystal and Tony