The Roofers

Roofing
Vaughan ON L6A
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HomeStars  >  Roofing in Vaughan  >  The Roofers  >  Amazing Roofing Company
Grace
Grace
4 reviews Richmond Hill, ON
10/10

Amazing Roofing Company

I spent a lot of time and energy to search for reputable roofing companies to do a roof replacement. Our roof wasn't even that old but shingles were flying everywhere every time there was a moderate wind storm, so it had to be done right this time. I collected about 8 quotes from different companies found on Home Stars and other sources, and they all came to inspect the roof. The quotes collected ranged from $4300-8500.

I was most impressed with Ash's professional demeanor, friendliness and knowledge. He answered my many many (many) questions and he even had a drone! He had sent a lovely presentation after the inspection, which provided comprehensive information about GAF shingles as well as his company. SUPER IMPRESSIVE! And for someone who loves information, I was happy I didn't have to keep asking for more information, like I did with the other companies. I also had a lot of confidence in The Roofers because they have a long history of being in business (so I'm not worried they'd flop on the warranty) and they have great reviews, both recent and spanning years back (some other companies had only recent or fake Google reviews so buyer beware!).

I was ready to commit to The Roofers but due to the economic slowdown caused by the pandemic, lay-offs started at my husband's work, and we decided to hold off. Ash was very understanding and supportive, and despite the fact that we walked away, Ash and his company generously sent us a gift card because we were expecting a child <3. LIKE THAT'S CRAZY, RIGHT? WHO DOES THAT?! That sincere and rare act of kindness solidified our decision to hire The Roofers once we were able to.

Fast forward a few months, after everything settled down, we were ready to commit and sent them the deposit. They were able to squeeze us into their crazy busy schedule within a week. The day before the scheduled work, the weather apps started to show that it might rain and even storm. I spoke with another guy named Sean who was assigned to do the work on our roof and he addressed my concerns very patiently about the weather and how it might interfere with the work and quality of the job. Essentially, the team works on one part of the roof at one time and won't strip all the shingles at once, so if there was rain, none of the wood layer or underlay would get wet. And he keeps an eye on the weather and apps and is very experienced in managing the work when bad weather is looming. So we decided to go forward, despite my hesitation, and lo and behold, it was good weather the whole day and the rain never came! So I'm so glad Sean knew what he was doing and convinced me to go for it!

When it came to payment, The Roofers were patient with me as I was moving money from different accounts, which took a few days. When I was ready to pay, Sean was very flexible with my schedule and came back to pick it up. These guys are also certified with GAF so they completed all the warranty paperwork and invoice within a few days.

SUMMARY: I'm not easily impressed but The Roofers were so easy to deal with, our roof looks great, our property was left clean, and I'm very confident our roof and the GAF shingles will outlast even us. These guys are not the most expensive but are definitely the best! 1000% would recommend them!

Approximate cost of services:
$7,500.00
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Company Response

Wow Grace, we are humbled by the time and effort you put into this review that clearly reflects on our company culture and commitment to excellence. Thank you for your business and the pleasure of your acquaintance. Take care and thank your lovely parents as well!