I am very disappointed in the quality of my Parker crib and matching dresser. The dresser arrived with 3 larger cracks in it while the crib arrived with 2 scratches so bad that the paint has come off and I have to hide white chip marks now. I would not reccomend the Parker crib/dresser to anyone however, Andrea (manager) was very quick to settle my concern and offered to replace the damaged pieces and have them delivered. Understandable defects do happen and I unfortunately was one of the unlucky ones to receive a damaged one. It's great when a business can take the time to address your concerns and I am pleased with the customer service received during this time.
Andrea was a great help throughout the purchase however the quality is not what I expected.