The Custom Deck Company

Decks
Markham ON L3R 2V1
Write a Review
Write a Review


HomeStars
Decks
The Custom Deck Company
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Custom Deck Company

Average customer rating:
9.5 10 (190 reviews)

Sort by

jeffreygray1 in Omaha
jeffreygray1 in Omaha
4 reviews Markham, ON
10/10

Back deck and side fence

First I want to say that I generally only use people that have been referred to me from friends I trust, but I took a chance when I read these reviews....I am very glad I took this chance because Dany and his crew were phenomenal.

I called Dany to give me a quote for my back deck and fence. Within a day or two Dany came by to look. He drew it out, talked about what we would want and what works best for the space. Dany was AMAZING. That same day we agreed on what we were going to do and drew the agreement. The Custom Deck Company was able to do this even in my extremely tight deadline! Dino and Crane were also very great to work with. They are amazing at what they do (real artists). The Deck looks awesome (pressure treated wood). The fence was also amazing. I couldn't ask for a better job.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Jeffrey, it was a pleasure working with you,

Colleen Vecsi from Toronto
Colleen Vecsi from Toronto
16 reviews Toronto, ON
10/10

Backyard Deck Build

Dany and his crew did an excellent job installing our new backyard deck. I requested quotes from a number of HomeStars top contractors. Dany was the first to respond, the first to meet with us to discuss the job and he his price was very competitive. What really impressed us was the “extras” … Dany seemed to understand what we wanted to accomplish from the start. He made several suggestions to improve our “design” and his teams attention to detail with the final product was outstanding! They left the site clean every day and did their best to minimize disruption for our family and our neighbours (with whom we share a driveway.) Can’t say enough about what a pleasant experience it was working with Dany and The Custom Deck Company team. I wouldn’t hesitate to hire them again or to recommend them to anyone. (will add photos soon!)

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

thank you Colleen for an amazing review, we try hard,
enjoy your summer,
Dany,

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Privacy Screen

The Custom Deck Company was great to work with. I gave the company a call to get a quote for adding a privacy screen to our existing deck. Dany responded right away with a quote based on some photos we sent and even came by our house a few days later to take a look himself. He was very friendly and we did not feel pressured to add to the scope of work (as some other companies did). A week later, Dino and Matt from Dany's crew came by to install the privacy screen and it looks exactly as pictured. The team was punctual, organized, and quick! We will definitely work with this company again in the future when our deck is due for a re-build/expansion.

Approximate cost of services:
$650.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you, call me anytime, small or big projects we do them all.

Private User
Private User
Private User reviews Markham, ON
10/10

Elevated Deck with custom shed under staircase

I hired Dany to rebuild my backyard elevated deck. This included removal of the existing deck. One special request we had was to have a built in shed under the first flight of stairs and Dany said "no problem" we can do that. A second special request we had was to have privacy screens (just shy of 6') on half the length of the deck, giving us privacy when having dinner/drinks on the deck. Dany said "no problem" we can do that. The third special request we had was to have a stair case with two flight of stairs with a 90 degree turn. This saved us space and allowed for a shed to be built under the landing. Dany said "no problem" we can do that.
Once we agreed on all the project details, at a very reasonable price, Dany's crew showed up promptly to remove the existing deck. They delivered he material, and about 4 days the entire job was finished. It has been a year since and there has been zero issues so far.
Throughout the construction I had some suggestions for small modifications and Dany's crew was very flexible and receptive. They were a pleasure to work with.
In summary, I would definitely recommend Dany for your deck project needs. Dany's qualities are great workmanship, great value/price and most importantly Dany does what he says. It is very rare nowadays to find a contractor that will hold their end of the bargain. My experience with Dany is that he delivered on everything that was promised and more.

Good luck with your project!!!

Approximate cost of services:
$6,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much. Your satisfaction is key to our success.
Enjoy your deck for many years to come.
Dany.

Lis  Blackburn in Toronto
Lis Blackburn in Toronto
5 reviews Toronto, ON
10/10

Front deck and stairs

Dany and his crew constructed this deck for us at the end of last summer. We are very pleased with the result and it has wintered well. The work was done quickly and professionally, and we paid less than the quote. I would certainly recommend this company to anyone.

Approximate cost of services:
$2,300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thanks so much lis, it was a pleasure working with you,

Elena R.
Elena R.
2 reviews Toronto, ON
10/10

fence

Sorry it took so long to send my review! I love the fence and it is always a pleasure to have your team working here! The fence is exactly what I wanted, and the custom lattice work is beautiful. I think I may have another small project that I would like you to work on for me, probably soon.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you Elena,

Dana
Dana
2 reviews Toronto, ON
10/10

deck

Dany and his crew did a great job! We are very pleased and wouldn't hesitate to recommend them.

Approximate cost of services:
$8,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you,

Private User
Private User
3 reviews Uxbridge, ON
10/10

Kitchen,bathroom and main floor

Frank from Willowtree construction is one of the best contractors you could hope to work with. My renovation is perfect, the quality of the work is amazing it and looks beyond what I imagined. Frank is always on the job, you can tell how highly respected he is by all the tradesmen who work with him. My project was huge, it was done within the time frame established and within the quoted price. When everyone see's my kitchen all I hear is ..Wow, gorgeous, beautiful etc., Thank you Frank !

Approximate cost of services:
$120.00
0 of 1 people found this review helpful.
Was this review helpful?
Shirley in Downtown Toronto
Shirley in Downtown Toronto
3 reviews Toronto, ON
10/10

Wonderful work, great guys, Dany is the best

Custom Deck is the best company to work with. Dany is incredible. My neighbour and I love our fences. Fast, friendly guys.

We needed to replace both backyard fences quickly. Dany was able to fit us in and get the fences built fast without compromising on quality.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

thank you,

Rich B in Toronto
Rich B in Toronto
1 review Toronto, ON
1/10

Friendly at first. Work left unfinished

Danny and his team were friendly and we had no complaints as they built a shed for us in the back yard.
However, once the work was complete, we noticed the window of the shed had been installed upside down. Thus it always falls open unless you lock it. Also, the door frame had been screwed in so hard, the wood is cracking all along the frame.
We contacted Danny a number of times, with no response. Finally after two weeks he said he would come by to have a look.
He didn't.
My wife wrote him again, asking if he was ever going to come by to fix it. After several secondary attempts, he finally got back and said for sure he would come last Friday.
He didn't.
It's a shame, as we had positive experience with them all throughout the process. But the shoddy workmanship, as well as the lack of response or acknowledgement since then has made it impossible that I will ever recommend these people to anyone.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
7 of 7 people found this review helpful.
Was this review helpful?
Company Response

thank you Rich for a wonderful review. you're one incredible human being even though I've never met you,
i'm sorry for building you such an amazing custom shed, (too bad the system wont allow me to add pictures,
I'm also very sorry for you allowing me to repair your fence and replacing some rotten deck boards at NO CHARGE...and that's because i'm friendly at first...
now that the reason (may she rest in peace) that i didn't respond immediately is behind me, i'm ready to jump when you say so cause god forbid.. how can we live without an operating window and a small crack (2") in a STORAGE shed.
wishing you all the best.
Dany,
Custom Deck.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Custom Deck Company

Serving the Greater Toronto Area since 1987, The Custom Deck Company has worked with countless clients around the city. Whether your next project is a deck, fence, or backyard structure, Custom Deck will help you find a solution that works for you.

All of our professional staff has at least 10 years experience in quality deck development. Our designers have the creative expertise to plan the deck you've been dreaming of. The Custom Deck Company offers reliability, creativity, and affordability to ensure the new extension of your home... feels like home.

CATEGORIES
Decks, Fences & Gates, and Gazebos & Sheds
PRODUCTS
Pressure Treated, Western Red Cedar, PVC and all type of Composite, Brazilian Hardwood (Ipe & Tiger wood)
SERVICES
Decks, Cabanas, Trellises, Pergolas, Retaining walls and any other residential wood project you may have
SPECIALITIES
Decks, Fences, Gates, Cabanas, Trellises, Pergolas, Retaining walls and any other residential wood project you may have
WEBSITE
http://customdeck.ca/
YEAR ESTABLISHED
1987
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.