Failure to put on leaf guards over eaves.
Failure to put on pipe from peak to drain down eaves instead of down front of roof.
Failure to repair shoddy work properly, so we have worse icicles now than before.
Failure to put eaves on correct angle to drain.
Failure to supply leaf collectors/balls/strainers in eave drain holes.
Failure to connect eave to house properly.
Worst $ spent.
Shoddy attitude on top of it all. The owner Bruno complained about his staff and his eavestrough guy, but didn't get it fixed apparently, as weather has shown.