Contacted through Home Service Club - Issues as follows:
Hired to drywall 180 sf ceiling over lathe/plaster of old house - quoted 1785 with completion 2 1/2 days incl a Saturday as we would not do the job if it interfered with a furniture scheduled delivery.
Ross Construction promised completion in 3 days (to work Friday, Saturday and Monday morning [May 2013]) to accomodate our furniture delivery.
Ken and 2nd worker wasted Friday attaching board to wavy ceiling with no strapping, pulled it off, ran to HD for strapping and end of Friday had only begun strapping of perimeter. Over 11 ft span, strapping was off level by 1 3/4 inches. Ken & 2nd worker didn't show up Saturday. Monday Ken & 2nd worker shown a level masking tape line around room and asked to match ceiling to the level line. Workers adjusted strapping still not level but only off across 11 ft span 1" (owner gave up such 'high expectations' as 'level'!) Workers left early Monday, nearly finished screwing board - they had to get more drywall from HD to finish, the next day.
Tuesday owners cancelled furniture delivery! Workers finished screwing board up and began single mud coat and sanded.
Wednesday workers added mud? sanded? primed? and applied ceiling paint? and finished by 3pm. Ceiling is flat and white, dips 1" across the room, and looks OK without ceiling light on. With ceiling light on the mudded joints are clearly visible.
I would not use Ross Renovations / Ross Construction again and would discourage anyone considering them.
- Approximate cost of services:
- $1,785.00
- Company Response
I regret that Mr. Mason is unhappy with his ceiling. Normally I look at every job before quoting but Mr. Mason was in such a hurry, due to his impending furniture delivery, I did him a favour and quoted the job over the phone by by the square footage Mr. Mason provided, scheduled the work right away, to finish in a very tight time frame.
Since the furniture was arriving on Wednesday, I calculated the 2 1/2 days needed to complete the job would be Friday, Monday and half of Tuesday. If I had been told the ceiling was so uneven (wavy as Mr. Mason stated) I would not have quoted without looking at it. I would have quoted a higher price due to the extra labour involved, cautioned the homeowner that the ceiling would not be completely level, instructed the workers to strap the ceiling first and would not have agreed to such a tight schedule. It is nearly impossible to level a large ceiling that is so uneven.Mr. Mason's statement that there is "only" a one inch drop across an 11 foot span suggests that he doesn't think it unreasonable. The signed contract detailing all steps to be completed did not include painting, but Mr. Mason insisted he thought it did. I had the ceiling painted and completed the job at a loss in an effort to please the customer. I wish Mr. Mason well in his dealings with other contractors in the future and continue to do our best on each job site.