Turnbull Masonry Ltd.

Turnbull Masonry Ltd is a family-run business known for its reliable work. They adhered to the agreed price and schedule, with friendly workers who were present daily and responsive to my inquiries. They even assisted a neighbor when their property was affected by the work.

The project involved removing paint from the entire house, before extensive brick repair could be begin. This was complex and required coordination with neighbors due to proximity concerns. The most significant challenge was the paint removal, which the contractor handled fairly well despite difficult weather conditions.

However, I encountered some issues. The safest (for the brick, not humans) method for paint removal is using industrial-strength remover and power washing, but I received vague advice about staying in the house during the process. I should have moved out. Weeks later, I still notice a lingering smell. Despite requesting Material Safety Data Sheets multiple times, so I could get a handle on what chemicals were entering the house, I was told they couldn't be located, which is concerning since these sheets are mandatory for workers and should be available to customers. Additionally, the cleaning process inevitably damaged adjacent painted surfaces and caulking, leading to unexpected repair costs for me.

Once the paint was removed, they did a fine job ensuring the final work met my expectations within the budget.