Vega Line Moving & Storage Services

Moving & Storage
Unit: 103 - 14273 Knox Way Richmond BC V6V 2Z4
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Private User
Private User
Private User reviews Calgary, AB

Terrible experince

I wish it had a zero rating. I strongly recommend you avoid it. Just look at their review and make a decision.
1. I was told that the shipping would take less than two weeks, maximum of 2-3 weeks. So, I planned according to 3 weeks, now in the 5th week and I haven't received my stuff yet! So, I spent a lot to repurchase many items that I had in my shipment.
2. The cost of moving for a one-bedroom apartment is estimated from slightly above 1000 or more online. I was charged over $1000 WITHOUT sending my sofa set, my bedroom set, my mattress, my computer desk, and my dining set! Just imagine the costs if you want to send these items. If I want to repurchase all of the items in my shipment, it would cost me less than $1000!
3. I was told there would be no hidden costs, I was charged 100 extra for some costs.
4. When you call their offices, no one is responsible, they refer you to the office of destination or office of arrival, and no one follows up your calls even if they tell you we would call you back. I have contacted over 50 times ...
5. Surprisingly, they do not accept credit card as a method of payment without telling you when you send your shipment!!!!

All in all, that was a terrible experience, I am so frustrated after spending a lot of time and money ... I wish I never send my items with this company. So, I would highly recommend you to avoid it even if you can not find any company, just sell your items and repurchase them, it would be much cheaper with out any headache dealing with them

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