London Eco Roof Manufacturing

TLDR: exceptional value, excellent quality, superb workmanship (from subcontractor), communication needs improvement

Pros: ♦ The salesperson was very knowledgeable, not only on their products but on the industry as a whole (materials, installation and pricing offered by competitors), which I can confirm because we had already obtained quotes from several of those competitors. ♦ Theirs was the only estimator who not only took measurements but actually got up on the roof to have a look around. (Some companies just eyeballed their quotes.) ♦ The final price was very close to the lowest quote we had obtained but we chose London Eco-Metal because the warranty statements and professionalism gave us the added confidence to go ahead with the purchase. ♦ The staff are friendly, professional and available to answer questions. ♦ The materials are top quality and carry a 55-year warranty. (When a company offers this kind of warranty, you want to be sure they'll still be around years down the road if something needs attention.)

Cons: In the end we were completely satisfied with the materials, installation and price so these observations are provided in the hope that they lead to improvements that benefit both the company and their customers. ♦ Supply chain issues have been out of everyone's control so it was no surprise that materials took longer than expected to arrive but we had to call several times for updates. It should have been the other way around but at least they responded to our calls and addressed our concerns. ♦ Possibly in an effort to move things along, the installation ended up being subcontracted to (ironically, to the company that had previously provided the lowest quote). Nonetheless, the workmanship was excellent and we were happy to have the project completed as soon as possible. ♦ There was no follow-up after the work was completed. We only heard from them again about a month later, when they called about collecting the balance. (Note: we had voluntarily paid 80% of the total up front.) They had expected us to automatically pay the balance when the work was complete but we forgot all about that while waiting for the salesperson to call and make sure we were satisfied with the work (which never happened so they missed hearing about how happy we were).

Ours is the best looking roof in our neighbourhood, by far, so feel free to drive by and have a look at the work (from the street only, please). 1771 WHITEHALL DR, London, ON

I just had my roof done by london eco metal . It looks absolutely amazing they did an amazing job Leveling my crooked roof and making it look amazing. The job was done very fast . Our sales team Deb and Dave were so great to work with they were very informative and knowledgeable. All that said I would recommend this whole team to anyone looking for a really great investment in their property.

I got several quotes and this was the best value. Accompanied by great references and great reviews, I was not disappointed. The workmanship was perfect as was the result. My house looks beautiful and I rest easy knowing I have no worries about my roof for the rest of my life. I highly recommend. Andrew was awesome to deal with and returned my calls immediately. The crew was amazing also. Great job guys. I am a happy customer!

London Eco Metal roofing did an amazing job on our roof (bravo chocolate brown). Our salesman Andrew was really knowledgeable and patient with our many questions. The installers (Robert, Chris and Peter) were extremely respectful and took pride in their work, which shows in the finished product. Our new roof totally changed the appearance of our home, added value and gives us peace of mind knowing we won’t have to worry about our roof again. We love it and would recommend to anyone!

Good company to deal with and installation during the winter was no problem. Thanks London Eco-Metal

From sales to the installation everything was a breeze and the installation team were very clean and professional cleaned up everything and did a amazing job it looks so good

London Eco-Metal did a fabulous job with our roof. They gave us a great quote. Did a fabulous job! Even in minus temperatures (-9 windchill -17) . As a former roofer I know what it's like to work in these conditions. Well done guys!! Totally recommend this company.

The people that did our metal roof were all amazing. They are fast and their work are excellent. They were professional and helped us what needed to be done. We get compliments from our neighbor how nice our roof is! I am happy for their job well done. Thank you!

Excellent product and excellent service. Both, the salesman and the installation crew were professional to deal with. I noticed a slight imperfection after they left and contacted the salesman to inform him that I wanted it repaired. About 2 weeks after the install, we had 100kph winds here. I was inspecting the roof after the wind storm for any damage (there was none) and noticed that the crew had returned and repaired the imperfection.
I would highly recommend this company to anyone.

Highly recommended. Quality materials. The construction method used
was far superior than others I have seen. Professional from start to finish. Would recommend to anyone. Should handle whatever storm comes this way