I have been needing new windows for many years.. Fear of what I was going to find once the windows were removed was frightening to me. I knew that they were leaking when it rained sometimes.. Adam explained to me that it was not uncommon to find rot. I was so impressed when Jim, the installer not only put in the most beautiful windows but he also replaced the wood damage and reinsulated. It was an excellent experience took 3days and they left the place clean! The price was what I expected and there were no surprises. I am one happy homeowner and I love my new windows.
- Company Response
Thank you for your review! I appreciate the feedback regarding the way Jim handled the rotten wall replacement. This is an unfortunate result of improperly installed windows and really shows why it is so important to have the right trained professionals complete the work. We strive for a stress-free experience for every customer, even when faced with less than ideal situations such as rotten framing.