The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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90%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1183 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
1/10

Unprofessional Staff and Poor Quality Service

Ryan came out and charged me an $80 service call fee to give me a quote for a plumbing reno. I was told I would receive the quote within 5 days, but ended up waiting weeks. I called and called and kept being put off. I ended up calling another company who gave me a free quote. They didn't charge a service call fee, and came in lower than Ryan for the same quality parts (furnace, water tanks, etc.). I would not recommend Gentleman plumbers as they were unprofessional, and didn't deliver any where near the time frame they promised.

Approximate cost of services:
$12,345.00
2 of 2 people found this review helpful.
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Company Response

Private User,
I am sorry to hear you felt that way, all our customers are very important to us and we appreciate every one of you. If there is something we could of handled differently I would like to review the entire situation with you. Contact me at 403-204-8019 Maria.

Crystal S.
Crystal S.
0 reviews Calgary, AB
10/10

Chandelier and ceiling fan installation

Marc did an excellent job, and was extremely professional and courteous, including detailed explanations. It was a pleasure having him work in my home and would highly recommend his services!

Approximate cost of services:
$550.00
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Company Response

Crystal S, It's so nice to not only have plumbers but our electricians as well. I am so glad Marc did such an excellent job and we would love to help you out again the next time you require us, just call.

68Impala
68Impala
1 review Maskwacis, AB
9/10

New Hot Water Tank

Was happy with work. Just a bit messy when they were done!
had to wipe floors down, no worry!

Nice to have new appliance in furnace room!

This is the second time thet have come to my place!

Approximate cost of services:
$2,750.00
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Company Response

68Impala,
Sounds like a pretty nice car to me! Thank you for using The Gentlemen Plumbers yet again, it's great to hear that you are back up and running. We will be seeing you again I am sure.

Terry Roberts from Calgary
Terry Roberts from Calgary
7 reviews Calgary, AB
9/10

Furnace not operating

Adam and I went through the initial diagnostics together and then he proceeded to rapidly find the problem. The repairs took a little longer to do. All in all the work was done to my satisfaction and the house is warm again.

Approximate cost of services:
$350.00
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Company Response

Terry, That's so great to hear that your experience from Adam who is one of our finest plumbers, was able to diagnose the situation and resolved the situation. A warm house during the fall/winter months is a definite must to have. Thank you for the great review. Cheers

Dan in Toronto
Dan in Toronto
1 review Calgary, AB
10/10

Hot water tank replacement

Great work. The technician explained everything throughly and made sure I was happy with the work before he left. I need 30 words so thank you very very very much.

Approximate cost of services:
$3,000.00
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Company Response

Dan in Toronto,
Thank you for the awesome review, it is so great that you we were able to get your issues resolved. I on the other hand don't need 30 words but would surely like to let you know how valued you are as a customer to us. :)

Private User
Private User
Private User reviews Edmonton, AB
10/10

Install new furnace, repair plumbing

Our experiences over the years with any employee at the Gentlemen Plumbers has been top shelf. Polite, efficient and effective! Once again we thank you for a job exceptionally well done!

Approximate cost of services:
$8,500.00
1 of 1 people found this review helpful.
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Company Response

Private User,
Thank you for using The Gentlemen Plumbers, do you know we actually have changed over to The Gentlemen Pros as we now offer Electrical work to. Having such an excellent experience please do not hesitate to call us the next time you have any issue plumbing or electrical.

C-A S-M
C-A S-M
3 reviews Calgary, AB
10/10

Kitchen faucet replacement

I was very pleased with Laverne's service last week. He was efficient, friendly and knowledgeable. I signed up for The Gentlemen's Promise Membership because of this company's consistent expertise and the respectfulness of their technicians. Thanks again Laverne.

Approximate cost of services:
$447.00
1 of 1 people found this review helpful.
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Company Response

C-A-S-M
Laverne is such a funny guy, he certainly is all that friendly, knowledgeable, very efficient. You will so enjoy the membership! We are so glad to have you as one of our clients, your review alone has been such an awesome one.

Debby
Debby
1 review Edmonton, AB
10/10

Removing a blockage

We had a major blockage due to a contractor puting drywall in the drain during a renovation(unknown to us). We also have a drainage ventilation problem that is associated with design at time of of home construction. Jonah was professional, thorough, knowledgable and considerate. He thoroughly assessed the situation and provided options along with costs. He worked hard to remove the obstruction and improve the ventilation to increase drainage flow. He didn't stop until the drain was completely clear. He cleaned up his work area and respected all Covid 19 guidelines. I cannot think of a single way service could be improved. Professional, respectful, knowledgable and good value.

Approximate cost of services:
$65,000.00
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Company Response

Debby, We wanted to say thank you very much for leaving such a great review. So glad that you were in such excellent hands with Jonah, it's a typical day for our techs to stay until they are done the job properly. Sounds like he did just that for you. We will be looking forward to servicing you in the future.

Sol
Sol
0 reviews Edmonton, AB
10/10

Dripping water in the masters washroom

Faucet dripping for almost 5 months. Mark replace cartridge and there you go the dripping stopped. Mark recommended to replace the valve to be sure of good result but it's too expensive for us.

Approximate cost of services:
$171.00
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Company Response

Sol, thanks very much for the response we truly appreciate you taking the time to send us some feedback.

Allisha in Edmonton
Allisha in Edmonton
0 reviews Edmonton, AB
10/10

A+ service

Absolutely excellent service as expected from The Gentlemen Pros. Marc kept me up to date on every aspect of what he was doing and explained in detail amd simple enough so I could understand. Answered all my questions, and I couldn't be happier. No judgement when he walked into my mid reno crazy, and definitely made me feel important and my opinion mattered. The Gentlemen Pros definitely makes me excited to continue my reno and I eagerly await Marc's recommendations

Approximate cost of services:
$1,300.00
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Company Response

Allisha, thank you for your feedback, we really do appreciate it. No judgement here. Our goal is to come in and make your house better, you and your house areof utmost importance, and we are glad Marc was able to help with that

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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