The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1183 reviews)

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Glen in Calgary
Glen in Calgary
9 reviews Calgary, AB
10/10

Fix leaking pip

Fixed a leaky joint in a copper pipe. The photos show the before and after views.

Did a complimentary home inspection as well, identifying possible issues with plumbing, heating, smoke detectors, etc. but did not unduly pressure us to have them fix anything.

Approximate cost of services:
$470.00
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Glen in Calgary,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at The Gentlemen Pros.

Sandy in Edmonton
Sandy in Edmonton
2 reviews Edmonton, AB
10/10

Always professional

Gentlemen plumbers are aptly named (Except one of the techs was a lady so maybe an adjustment to the name is in order?) They are always professional, knowledgeable, polite and never in a hurry. price point is in the high side but they are worth it.

Approximate cost of services:
$400.00
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Sandy in Edmonton,
Thank you so much for taking the time to share your experience at The Gentlemen Pros. We take pride in knowing our customers are happy with their experience.

SRichard in Calgary
SRichard in Calgary
3 reviews Calgary, AB
10/10

Furnace and Toilet replacement

We have been using The Gentlemen Plumbers for a few years now. They have done everything from minor plumbing to tankless water heaters and furnace replacement. Their plumbers have always been polite, well trained and willing to answer our questions regarding the work they are doing. AND they TIDY UP AFTER THEY ARE DONE!!

Approximate cost of services:
$12,000.00
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SRichard in Calgary,
Thank you so much for this great 10/10 review. We really appreciate your business and helping to share the word about The Gentlemen Pros.

Private User
Private User
Private User reviews Calgary, AB
10/10

Best possible electrical service ever

Had no lights in my bathroom due to issues with light switch outlet. Marc from Gentlemen Plumbers/Electrical not only zeroed in on the problem and promptly repaired it with a new switch outlet, but also checked all other electrical outlets in my house (all included in the same repair service cell package), checked my furnace for efficiency levels, and identified the overdue need for a new smoke detector. Despite feeling no pressure to replace it, I made the right decision to replace it, at a very reasonable cost, which Marc was able to do in a matter of minutes.
Very professional, friendly, and he wore appropriate protective mask, gloves and clothing to ensure safety. Top notch service, I really couldn’t be happier, especially with the total cost for such exceptional service and repairs!

Approximate cost of services:
$500.00
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Company Response

Thank you so much for taking the time to share your experience at The Gentlemen Pros. We take pride in knowing our customers are happy with their experience.

HomeStars in Edmonton
HomeStars in Edmonton
1 review Edmonton, AB
9/10

Good job

Water heater was leaking. Called and they sent Tom within the hour. After assessing Tom told me about all my options and was able to replace my water heater in the same appointment as he had everything in his truck.
Though Gentlemen Plumbers cost more than I'd like, I know they stand behind their work and I trust their guarantee. Tom was a great service agent, friendly and patient and fixed what I needed in a weird time like Covid19. Masked and clean!

Approximate cost of services:
$2,000.00
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Homestars in Edmonton,
Thanks for the 10 star review. The team at The Gentlemen Pros, is thrilled you’re happy with your recent store visit.

Lynda in Edmonton
Lynda in Edmonton
3 reviews Edmonton, AB
0/10

Flush valve / flapper replacement on toilet

My toilet has been continuing to run after flushing, the float doesn't completely rise enough to shut it off so I just wanted to replace the flush valve and since I was dong that thought I may as well have the flapper changed out as well. I had the tank drained to facilitate a speedy service. I asked about the cost since you advertised a service by job, no hidden fees and was shocked at the price of $570 for what I know is a simple job with parts less than $20!! The tech did not even open his bag or look at the toilet I could NOT justify that outrageous charge. Had I been given any indication when I called to request the service (I specifically stated what I needed done) I would never had booked the service. Now I am out of pocket for $73.45 for a 5 minute useless service call. The tech told me it would be a four hour job, I have since completed the job myself and it took me 45 min but I'm not experienced. In reality it would be a 15 min job. Cost of parts $18.95 I will NEVER call Gentleman Plumbers again!!

Approximate cost of services:
$570.00
1 of 2 people found this review helpful.
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Company Response

Lynda in Edmonton,
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

fmikkelsen.27 in Calgary
fmikkelsen.27 in Calgary
1 review , ON
10/10

Leak from 2nd flr shower thru walls down to kitchen cabinets

2nd flr shower issues with improper install, caulking, etc. Slow water leak flowed down thru walls and exited out of kitchen cabinets. Cabs were seriously damaged, moldy.

GP - Frank and colleague were awesome, friendly, knowledgeable, showing me lots of facts about the townhome, construction, pipe repair and maintenance, and much more useful info. They showed up on time, charged by the job which was nice to know upfront. Would definitely recommend these guys. Customer service focus and reasonable pricing, positive experience under stressful situation

Approximate cost of services:
$1,100.00
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Company Response

fmikkelsen.27 in Calgary
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Daffodil42 in Edmonton
Daffodil42 in Edmonton
1 review Sherwood Park, AB
10/10

TLC for aging home

At 25 years old my home was overdue for some TLC. The Gentlemen Plumbers took care of the two bathtub fixture repairs (one of which was very tricky - why don't builders build for future maintenance!). They were very thorough at explaining the options and associated costs. I feel that not only did they do a good job with the repair but also at making sure my preferences were taken into account. I really like The Gentlemen Plumbers approach of doing an inspection on all plumbing in the house. They found a problem that I was unaware of and wouldn't have noticed until it resulted in a basement flood and an emergency call. I appreciate that the repair was able to be fit into the same call. I will definately use their service again.

Approximate cost of services:
$1,600.00
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Daffodil42 in Edmonton,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Anna Maria Bucaro from Calgary
Anna Maria Bucaro from Calgary
2 reviews Calgary, AB
10/10

Water Heater

Julio was amazing. He explained to us all of our options before we made our decision to purchase a new water heater. He worked till very late and returned the next afternoon to finish his work and do our house inspection. We would highly recommend The Gentlemen Plumbers and Julio. Thank you.

Approximate cost of services:
$2,400.00
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Anna Maria Bucaro from Calgary,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at The Gentlemen Pros.

Harvey B.
Harvey B.
2 reviews Bowden, AB
10/10

Sewer line from house to street

The guys had to pull a new line in from the street to the house as it was collapsed before we purchased the home and didn’t know this. They made time to come and do the work and they did an exceptional job! Very clean and very courteous

Approximate cost of services:
$12,000.00
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Company Response

Harvey B.
Thank you so much for the 10 out of 10 review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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