Repiping main water shut off and outlets of hot H2O tank waterlines; new toilet installed
As usual with The Gentlemen Plumbers, there are not enough adjectives to describe both their outstanding professional service and courtesy. Before our rather lengthy and extensive upgrade, Andrew and Michael carefully explained, among other things,the work to be done, the cost of the job, the guarantees on parts and labour, and our discount as Diamond Club members. After the work was done, we also heard and discussed the results of our complimentary home inspection. We appreciate the fact that the Gentlemen Plumbers communicate with their colleagues on a case. Dan, who had done terrific work on our first plumbing problem, had written up and estimated this current job. Although Dan wasn't available for our job, he shared his report of our case with Andrew, so there would be continuity of service. So we didn't have to try explaining the complicated upgrade when the Gentlemen Plumbers came to our home. Now for those adjectives describing our Gentlemen Plumbers: friendly, courteous, customer-oriented, patient, knowledgeable, great communicators, thorough, efficient, neat, precise--in a word excellent!
- Approximate cost of services:
- $2,819.42
- Company Response
Dear Private User - Wow that is exactly what we strive for, what an incredible review and for you taking the time to go on Homestars and doing this. Our technicians do in fact communicate with one another if one isn't able to go out they detail everything to ensure you or any of our customers receive the best service. from our highly experienced technicians, and leaving your home the way they find it. Again we thank you and look forward to servicing you again in the future.