We have two furnaces in our 46-year old home, one still original and the 'newer' one was over 20 years old. Just before winter set in, we decided that it was time to replace one or both as we had Atco come in to inspect them and they shut down the oldest one.
A friend referred me to Comfortable Home Systems, a St. Albert company that does residential and commercial heating and air conditioning. The owner came over to provide an estimate promptly. I was reassured by his professionalism and knowledge. Like most people, we do not have an unlimited budget and Comfortable Home Systems was willing to work with me to select the best furnaces(s) for our needs - we didn't get the cheapest models available, but we didn't see the need to go for the top of the line either.
About one week later, three Comfortable Home Systems employees arrived at our house and in one busy day our two old furnaces were removed and two new furnaces were installed in our house and heating the place perfectly.
I appreciated that the owner came back on a Friday afternoon a couple days after the install to explain the system to me in detail; we talked about filter change frequencies, and options for summer/winter fan settings.