Frank and his teams were amazing to work with throughout our basement finishing project (Fall 2019). While the basement had been dug out already, there was a significant amount of carpentry, plumbing, electric and other finishing work required to turn our basement from a cold, cement hole to a new living space for our family, complete with a new energy-efficient furnace and water heater set-up, a complete new 3-piece bathroom, and lots of usable living and storage space.

Throughout the project, Frank supported us with very thorough explanations of the work that was required, options for resolving any issues that arose in an old house, as well as status updates as to how things were progressing. He was very patient as we asked questions to understand the work underway, and he went out of his way to ensure that any worries we had were addressed.

The teams and trades professionals that Frank brought into our home were always professional and courteous, and it was clear that they cared a lot about the quality of their work. As we were renovating an old house, there were invariably surprises along the way; Frank and his team were always quick to identify potential challenges and to resolve them as quickly as possible.

The quality of the finished project is very high, and is a reflection of how much Frank and his team care about their clients. We would definitely work with him again on future projects or recommend him to others, especially for larger-sized projects.

Thank you Frank!

Frank did a basement renovation for us while ago and came to us and talked a big talk about taking a lot of care and having his quality and reputation being his top priority, which made us pick him as our contracter along with the reviews he had. However After the deposit and scheduling, he cut a lot of corners.

He hired unskilled workers instead of people who specialized in the type of work they were doing. They were careless and damaged the rest of the house. Frank then tried to turn it around on us and took no responsibility afterwards.

Subsequent contractors coming over the years have mentioned how shoddy and unprofessional his work has been.

Afterwards he tried to pressure us into only leaving a good review for him, or not leave one at all (Which makes it clear why his rating is so high for the type of work he has done).

The only upside is Frank stuck to his quote, and didn't go above, but was late on delivery and was careless. He'll take care of things which are small and won't cost money, but he will cut corners on all the big stuff so he can pocket the difference.

My wife and I decided to finally make a new covered porch at the front of our house. The one we had was tiny and not very functional. We wanted a bigger one, with the bonus of a new cellar underneath. The job also included tearing down a wall that separated the existing cellar in the basement to make our kitchen area bigger.

We used the Get a Quote function on the HomeStars website to connect with a contractor for what we were looking for. Frank at Willowtree Construction Company quickly responded as being interested. After a lengthy review of the quotations and meeting with each contractor, we made the confident decision to work with Willowtree Construction Company. Frank was wonderful. We met a couple times and talked through the project. After receiving the City permit, Frank began the demo and construction. Everything went as planned, with only minor hiccups that were quickly solved. Frank is always one step ahead of the game. Every question I had, he answered and I was satisfied. The job was done professionally, and we could not be happier with the results. The end product was exactly what we had envisioned it to be. Frank and his crews were very professional, approachable and kept us updated with all of the work.

In the end, we got a beautiful new covered porch and a very positive experience. Big thanks to all of his teams. I’ll definitely recommend this company to my friends and family!

My wife and I decided to do some minor renovations in the house this summer to freshen up the main floor; which involved tearing down a knee wall, moving a fireplace, putting in some built-in cabinets, and installing new counter tops.
I did my research using homestars and found Willowtree Construction. From the very first meeting to the end of the project – I would sum up our experience with Frank with two words: Quality and Integrity.
As every renovation we’ve ever done, we anticipated minor hiccups, Frank made things right when certain trades did not live up to his or our expectations. His commitment to ensuring quality work is bar none. He certainly wasn’t the cheapest out of the contractors we looked at – but as they say you get what you pay for – and with Willowtree Construction you can assure you will get professional service with integrity and quality.

Frank (Willowtree Construction Company) came highly recommended to us by a family member when we needed certain repairs done at our rental property on an urgent basis. We were moving out of town in a couple of days and our dog had chewed through some baseboards, window trim and drywall. Needless to say, we were in a bind and were looking for professional help on an expedited basis. Shortly after receiving the referral, we connected with Frank who advised that he could make himself available to complete the repairs within our very short timeframe. He came to our home first thing the next day with his associate and completed the work that same day. The work was excellent and exactly what we wanted. We were extremely happy, not only with the end result, but also the overall experience. Frank took a very stressful situation and made it painless for us. He was reliable, professional, diligent and very accommodating. He certainly lived up to the referral. I would highly recommend his services based on our experience and that of the family member who recommended him to us.

We decided to turn our main floor into an open concept living space. In order to do this, we needed to install steel beams and our current contractor was honest and said he could not do this work and suggested we find someone who specializes in this. I spoke with a number of different companies and ended up deciding to move forward with Willowtree. From the first email and very quick response to every time I reached out to Frank, he was responsive and completely honest. I guess that’s why they’re rated A+ on BBB.

The reality is that every project runs into problems and this is when a true professional shows what they’re made of. Our work permits ended up being late because of some issues with the City of Toronto (no fault of Willowtree) and instead of Frank charging us for delaying the project, he worked around the issues and delays and still came within a couple days of the original timeline we discussed. We ran into other minor issues and again he just dealt with them with no drama or sudden unexpected charges.

When everything was done on his job, he insisted I be home to meet the city inspector and to make sure that I knew the rest of the process we needed to go through to get the rest of the work done and approved by the city. He really didn’t need to do any of this.

What completely shocked me and my wife was that Frank actually went out of his way to make some recommendations directly to our general contractor on how he would approach the rest of the project and what he would do to really make things look good. Seriously? Helping another GC on a job...? He did this in an unassuming way so that it didn’t come off as arrogant but rather just wanted to help make sure we were happy with the overall renovation.

If we didn’t already have a GC, we would have just kept Willowtree and Frank on to do the rest of the job as it would have been stress free. They did the job on time and the final price was exactly what we contracted for with no hidden surprises at all. Thanks Frank and Willowtree!!!!

Both crews were very good and reliable. Frank is a rarely honest person, what is almost impossible to find in the construction sector. He has delivered the project as discussed up front.
The framing was done by Joe and David. Drywall installation completed a second crew. They spent quite a bit of time to make sure the taping was done right.

I would certainly recommend Frank and his crew to my friends.

Frank and his team were fantastic. When he came over for an estimate, we told him what we wanted, and gave us a fair quote. He took care of everything for us, even when we couldnt be home all the time, and did the work on time and on budget. He made sure to do the job right, going right down to the joists to make sure the floors were level and wouldn’t creak anymore. We will definitely use him again in the future!

Willowtree helped us complete a whole home renovation to our semi detached house. This included a complete gut of the existing interior, underpinning of the basement, and complete replacement of all the electrical and HVAC systems.

Throughout the process Frank was always available to answer our questions and offer much needed advice. The trades he used were all top notch a pleasure to deal with.

The work was completed to a high standard - and if there was ever an issue - Frank was sure to have it fixed. This was a large scale renovation and we were always comfortable knowing Frank would make sure things were done properly.

We consistently receive compliments regarding the quality of work and overall design - we wouldn't have been able to achieve our vision without Frank's help and dedication!

Frank continues to be responsive to any additional follow up questions and is quick to offer help and solutions.

Fees were up front and accurate and we were always aware ahead of time how any changes to the plan would impact the cost and timelines.

We would certainly use Willowtree again if needed! I'm sure our daughters and dog would also be happy with that! They miss having Frank around!

Frank came out to my newly owned home to discuss my bathroom deconstruction and then reconstructing the walls to suite my needs. Right away I felt confortable with Frank and knew that he understood what my vision was. A few weeks later, on a date that I picked, Frank and his team showed up on time and ready to go. I thought that there would be a tremendous amount of dust and debris but Frank and his team did the deconstruction in a way that minimized the mess. Frank was present and attentive to all my addition requests so that I was MORE then satisfied with the work. I have hired many trades people in the past and feel that Frank and his team are top notch!!!!!