Guns N Hoses Roofing, Exteriors & Insulation

Gutters & Eavestroughs
Calgary AB T2C
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Gutters & Eavestroughs
Guns N Hoses Roofing, Exteriors & Insulation
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65%

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Reviews by rating (past 12 months)

Reviews for Guns N Hoses Roofing, Exteriors & Insulation

Average customer rating:
9.4 10 (119 reviews)

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Greg from Cochrane
Greg from Cochrane
1 review Cochrane, AB
8/10

new roof

We had to replace our roof after a storm. It was an insurance claim and we got three quotes. We tried Guns ‘n Roses because of word of mouth and they had advertised locally. All in all they did a pretty darn good job.

Approximate cost of services:
$9,000.00
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Company Response

Thanks Greg, word of mouth is very powerful! We appreciate you taking the time to submit a review for us.

Trevor from Calgary
Trevor from Calgary
1 review Calgary, AB
10/10

asphalt roofing

I googled for some roofing companies. I called 3 for quotes. The other 2 companies gave quotes based on satellite photos. I felt more comfortable with the Guns n Hoses because they came to my place and measured.

Approximate cost of services:
$0.00
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Company Response

Thank you for the review Trevor! We are one of the few companies in Alberta that offer free VIDEO estimates. Like you mentioned, most companies do their estimates via satellite measurements now, takes the personal touch out of the estimate.

Greg from Airdrie
Greg from Airdrie
1 review Airdrie, AB
9/10

re shingle house and garage

I hired this company based in their name. I loved it, being a Guns n Roses fan. It seemed fit to call them for a roof estimate. I called probably 4-5 businesses but they were very prompt calling me back. The job started a little bit later than originally planned. Part of it was weather related, but it was almost a month later.

Approximate cost of services:
$10,500.00
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Company Response

Hi Greg, thanks for the review. We appreciate your understanding for the delay in getting started. Weather does prove to be tricky in this city, and when we get a bad streak, it just snowballs our production because we are so busy. Thanks again for choosing Guns N Hoses! (We love Guns N Roses too).

Trevor Flood from Calgary
Trevor Flood from Calgary
1 review Calgary, AB
10/10

Roofing

We had our shingles damaged in a storm and used Guns and Hoses to repair the damage initially as it was middle of the winter and extremely cold. Keith came out soon after we called and did the repair to prevent any water damage. We then worked with the insurance company and Keith to schedule a time for the entire house to be re-shingled. Guns and Hoses was extremely professional throughout the process and kept us well informed. I mentioned to the Keith and to the crew doing the job that we were very concerned about cleanliness and nails as there are many kids in the area who play on our street and in our yard. The guys were very thorough in cleaning up regularly. Even my neighbours commented on what a professional and clean crew we had. I would highly recommend Guns and Hoses for your roofing needs in Calgary and surrounding areas.

Approximate cost of services:
$9,000.00
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Company Response

So great to hear Trevor, thanks! We really appreciate the feedback!

Lorrie Loberg from Calgary
Lorrie Loberg from Calgary
2 reviews Calgary, AB
10/10

Replacement

We had 5 quotes for our project and chose GnH Roofing for several reasons: The owner Keith provided the quote in person; he provided samples of all materials being used and explained the process in detail; his product line was extensive and excellent quality; pricing was reasonable and comparable. The crew were diligent, safe, friendly and hard working. They completed the job on time, cleaned up and left no trace, and communicated with us during the entire project. GnH were well organized and completed the job in a timely manner from quote to completion. A video was provided for the initial quote and again upon inspection of the completed project. It was a pleasure dealing with Keith, Calvin, the office staff and the crew. Our roof looks great. Thanks GnH!

Approximate cost of services:
$20,000.00
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Company Response

Thanks for choosing Guns N Hoses, and for the review Lorrie! We really appreciate the feedback!

Andy Chan from Calgary
Andy Chan from Calgary
6 reviews Calgary, AB
6/10

Roof Replacement

This company was on the ball when we were trying to decide which company to go for to do our roofing job. Once we made the deposit they were hard to get a hold of and when they finally came out we were not given any notice. Overall the work was fine for the cost, but the preliminary work left lots to be desired.

Approximate cost of services:
$8,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Andy, thanks so much for your review! I'd just like to clarify one thing, we never ask for a deposit on any of our jobs. Payment is only due upon completion of work. If you had more than one service done with us, then we may have asked for payment for the work that was completed, but we do not take deposits for work that has not been done. I do apologize that you were not given notice when the work was going to commence. Normally our project manager calls when the materials are going to be delivered, and then the crew boss calls the day before they will be working. I will follow up with them for sure. Thanks again for taking the time to give your opinion. If I can be of any assistance to you, please call me at the office. Tricia Arsenault, Owner/Managing Director.

Trung Nguyen from Calgary
Trung Nguyen from Calgary
1 review Calgary, AB
10/10

roofing

Meet the crews at home and garden show. Got total of 5 quotes and meet 3 roofing rep. I was shock how cheap the price was for high end material Malakey Legacy shingle from Guns N hose. So decide to meet Keith to go over the quote and make sure he didn't make a mistake. After meeting Keith I decided to go with GUNs and Hose and it was a awesome decision. One of the reviewer below pick the standard roof shingles and was upset that it wasn't that good. I know Keith is not a Messiah and can't magically change standard roofing shingles to Malarkey Legacy. Guns and hose told me at least a month before they can come out because they are extremely busy. They offer 3 times to my house patch any leak before they roofing my house. Keith and I do the final inspection and I was very happy with the result.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for your kind words Trung! Please let us know if there is anything else we can help you with. Tricia Arsenault, Owner/Managing Director

c martin from Calgary
c martin from Calgary
10 reviews Calgary, AB
4/10

roof replacement/estimate

Had our house reroofed with GNH in 2009. Good job and referred them. Although the referred person used our name as a referral we did not receive the promised $100 referal incentive.
Job was good though.
Wanting to reroof another and emailed and was told someone would contact. The email sent from GNH was not particulary nice or professional. A week later we still have no contact. 2 others have come and given estimates.
I agree with the comment that they are now too big.

Cutomer response: yes, I said 'job was good', as was customer service in 2009. I have requested in 2013, but no longer require from this company.

Approximate cost of services:
$8,700.00
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Company Response

Thank you for the comments. Please be assured that we do honor the $100 referral bonus every single time. If you would like to email me directly and let me know who it was you referred, I will take a look at their contract and see if they listed you as a referral, if it was not written down on their contract, we would not have had any way to know about the referral in the office. Regardless, I will of course still honor the referral bonus and send you your cheque. We do try to get back to our clients within 24 hours, so I apologize for the delay. Yes, we have grown over the years, every successful company should. It is a sure sign that we will be around for many many years to come, we are not a fly by night company. We have hired more support staff to help accommodate this growth, so we are trying very hard to keep up with the demand. There is a reason you referred us and that you called us back for a second property. If you would still like a quote from us, please let me know and I will get someone out there this week for you. We do offer discounts for repeat clients. My direct email address is tricia@gnhroofing.ca

Thank you,
Tricia Arsenault, Owner

Karen in Calgary
Karen in Calgary
2 reviews Calgary, AB
10/10

Re-single Roof + Eaves troughs

Guns N Hoses were a great company to work with. They were prompt in the quote and actually doing the work. They completed the roof in 2 days (removed old shingles, installed new shingles). The eaves were done about a week later. The clean up was great and we did not find nails or other material kicking around. GNH came back prior to final payment to do an inspection with us and ensure we were satisfied prior to payment. We have already recommended them to family.

Approximate cost of services:
$9,500.00
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Company Response

Thank you so much for the kind words and the referral!! It is because of clients like you that make our business so successful. We really do strive for 100% customer satisfaction, and it is always so nice to hear that we are doing a great job, so thanks!!

JUlie from Calgary
JUlie from Calgary
2 reviews Calgary, AB
10/10

New Roof

Friendly, Fast and professional. Very affordale pricing, would highly recommend to anyone looking for a new roof. Very informative, as to the various different kind of roofing choices available. 10/10!!

Approximate cost of services:
$8,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Guns N Hoses Roofing, Exteriors & Insulation

Not just roofing anymore! We are also professional installers of Siding, Eavestroughs, Soffit, Fascia, Attic Insulation & Solar Vents! In addition, we have our Infrared Thermography Certification, and we offer Thermo scans of your home to detect heat loss and moisture issues! Call us now for your FREE VIDEO ESTIMATE!
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