Your Tree Doctor

Tree Service
Calgary AB T2B 3H1
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Marg
Marg
1 review Calgary, AB
0/10

tree pruning

Use caution when reviewing the proposed - I would never recommend this company. They show up whenever they feel like, with no confirmation of the work. Left a mess...totally dissatisfied with the job.

Approximate cost of services:
$1,200.00
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Company Response

This is the customer that signed a contract to get tree service and changed her mind without telling the company.
For sure a customer who sign a contract is aloud to change her mind , but if she decide to cancel or modified the contract, it is her responsibility to advise by phone or email before we proceed with the service.
It is not true that we show up without advise the customer. That customer has been call the day before just like we do with all our customers to schedule the service.
The customer also request to have the service done as soon as possible. This is exactly what we did.

Some people might be difficult, specially if they expect that you can read their mind from distance.

I am truly sorry that this customer is not happy with the service. My Arborist worked under the rain to complete the service for that customer when we commit to. I am sure that my employees would had been please to go home instead of servicing a customer that can't appreciate what we do for her.