We have recently discovered a crack in the basement. Needed to have it promptly repaired . Contacted about 5-6 companies out of which only 2 replied to our inquiry yet were unable to send anyone for another 2 months. DryShield’s professionalism and excellent customer service was evident to us from the moment we contacted their main number. We have been asked the appropriate questions and did not have to repeat the story over and over again as all the details got logged in during this initial call. The company contacted us back within couple of hours and the job got booked for 48 hours later! We had a pleasure of meeting Brian who was punctual ( he actually called ahead of time and stated his readiness to start earlier if we wanted), professional, knowledgeable and willing to explain the process in detail. He was also very personable and easy to talk to. We are really happy with the service and the 25 year transferable warranty. Thank you, DryShield.
- Company Response
Thank you for the review! We appreciate your business.