Dryshield Basement Waterproofing

Waterproofing
60 Millwick Drive Toronto ON M9L 1Y3
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Dryshield Basement Waterproofing
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97%

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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Dryshield Basement Waterproofing

Average customer rating:
9.8 10 (477 reviews)

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JW
JW
0 reviews Toronto, ON
10/10

Injection Crack Fix

Great service, was quick to fix the crack in my basement. Would definitely recommend and use them again. Also the service was beyond what I expected and the cost was very fair.

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Company Response

thank you for the great review. We truly appreciate your business and are happy we could help with your water. issues!

Private User
Private User
Private User reviews Oakville, ON
10/10

Leak sealing in basement

We had a leak in our basement. One of the outside walls. We would find water on the floor every time there was a rainstorm. We called Dryshield and within a week, the problem was fixed. Brian came in and fixed the leak from the inside.
We are thrilled with the results. No more leaks. Brian was organized and friendly. I would highly recommend them.

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Company Response

Thank you for the positive review. Our team at DryShield truly appreciates you taking the time to share your experience and are very happy you chose to work with with us. Thanks so much

Jim in Lindsay
Jim in Lindsay
0 reviews Kawartha Lakes, ON
10/10

Crack in foundation from window to base of foundation

Wanted to fix crack in foundation. Called and got a call back the next day.
Impressed with followup call. Explained process a was confident this was the right choice. Very satisfied that the job was done quickly. Impressed with 25 year warranty.. will use again

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Company Response

Thank you for the wonderful review Jim. It was a pleasure working with you and we appreciate your business. Thanks for choosing DryShield.

Drew
Drew
0 reviews Hamilton, ON
10/10

Amazing work!

Amazing work! Great guys who were easy to get along with. Our basement is dry! They said it would take five days it took five days it was beautiful! Well done!

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Company Response

Hi Drew: The wonderful review and trust you placed in our company are greatly appreciated. It was pleasure working with you. Thank you for choosing Dryshield!

RandyM
RandyM
1 review Brampton, ON
10/10

Foundation drainage replacement

This review is far over due....
Coming up on 2 years and not a drop of water in the house since the work was completed. Keith was wonderful with the sales, answered all questions. Vlad and his crew top notch. Great job and highly recommend Dryshield

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Company Response

Hi Randy, thank you so much for this great review. We are even more happy to hear that you aren't experiencing any more water issues in your home! Thanks so much, our team at DryShield appreciates it.

ELENA in Toronto
ELENA in Toronto
1 review The Blue Mountains, ON
10/10

Basement Waterproofing

I was very impressed with the service I received from the DryShield. My basement has remained dry and smell free. I couldn’t be more satisfied. The job was completed on time in only four days and in a very professional manner. Thanks to Dryshield team for all their hard work. I would highly recommend this company!

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Company Response

Thanks so much Elena for the great review.

Joyce in Guelph
Joyce in Guelph
0 reviews Guelph, ON
10/10

Foundation repair and waterproofing

Right from the beginning with Keith (quote), Marina (deposit/invoice), to Sam and his crew. Special thanks to Sam. His experience and professionalism showed with how well his team worked - the crew showed up on time, went straight to work and tidied the worksite at the end of each the day. Job was done on schedule.

Yes, I would recommend DryShield without a doubt.

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Company Response

thank you for the positive review Joyce - we greatly appreciate it!

Shaun in Milton
Shaun in Milton
7 reviews Milton, ON
10/10

Basement Crack

I hired Dryshield to fix a crack in my basement. The reason I selected Dryshield was because of the number of extensive positive reviews on their profile and their 25-year warranty. Dryshield was very responsive from the initial quote through delivery and follow-up, and I definitely don't have any regrets for hiring them.

Brian was the individual Dryshield sent to fix my crack, no pun intended. He was knowledgeable and professional and took the time to explain the the process, which requires the homeowner to do some cleanup a few days after. Even though Brian explained the process the job was a lot messier than I expected; the substance injected in the wall formed a large puddle on my basement floor as the crack at some points wouldn't retain the substance. Brian had to use hydraulic cement to finish the job, but the substance continued to flow out for a few hours after Brian left.

I notified Dryshield of my situation and Jonathan, the owner of Dryshield, responded within minutes. He let me know that Brian would be back to do the cleanup. Brian contacted me the next day to coordinate timing and worked diligently cleaning it up.

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Company Response

thank you Shaun for the great review. Our team at DryShield truly appreciates you taking the time to leave one and we value your business. Thanks so much!

K in Ottawa
K in Ottawa
1 review Ottawa, ON
3/10

Glad I was Home to Monitor The Work...

In spring 2020, this company did not follow their quote specifications or processes, and in so many ways the job that they did left us dumb-founded at what we just experienced. We are so glad we were home to monitor the construction, or they would have walked away with their hands clean and us never knowing what happened 8ft below.

To justify the cost of the quote they told us it would take about 4 days work, and in fact they did the work in 8 hours. They told us they don't use sub-contractors - and then a truck with a different logo showed up to the site. Their spec's were clear - dig existing exterior, remove existing gravel, apply range of approx 12-18" of new and clean gravel and a new weeping tile, lay geothermal membrane, waterproof walls, then backfill with compression. They didnt show up with the correct amount of gravel. They came with about 1/2 a pick up truck beds worth - we calculated out the volume of clean gravel that would be required (length of our house x approx volume of 1sqft gravel) and it should have been almost two beds full. They worked fast with an oversized team to dig down to the house's (1984 build) original weeping tile at the foot of the foundation. They did not remove the old gravel, but they did replace the weeping tile (unfortunately rather than one long piece they had 6 or 8' sections with connectors which means the risk of disconnection and blockages at those points is higher). We saw the waterproofing plastic laid out, and they applied the caulking before applying the tar and "clingwrap" to the walls.

This was nearing the end of their first day of work - we figured they still had 3 days on their clock so were super shocked to see them all of a sudden start filling it in, like their job was completed. They quickly compressed the soil just from the top (rather than in stages of the backfill). They quickly (10 mins, one staff) dug a 3' stich drain and laid the same weeping tile in it, then literally sprinkled some gravel over it. This "french drain" was quoted to us at over 2k, and was laughable. Completely off spec and immediately the feeling of "what the heck is happening" turned into dread.

They packed up their equipment and my dad and I, a highway construction supervisor for 15 years. were in shock. We knew that the houses drainage was probably in worse condition now than prior to the work. (Our problem was cracks in the wall - the caulking and tar fixed those up). We both knew that the geothermal membrane layer, important to barrier the "new gravel" and weeping tile bottom trough from the 7' of dirt above it was not laid. We immediately called the Sales Rep, who was responsive and able to hear and relay our concerns back to management, that we were unhappy with the job. After a few days we decided that we wanted either the company to do a test dig to show us that the geothermal membrane layer was there, or we would hire a private backhoe and engineer to do the test.

The company sales rep told us repeatedly over many days that the Crew Lead (i.e. the boss of the sub-contractors) promised the geothermal layer was there, that they trusted that crew and had been doing work for him for 20 years (terrifying!). We still demanded a test dig, and a reduced price on the 'french drain' which they gave us after we rationalized that the specs for the french drain (appr 8" deep trench with gravel below, around and above the weeping tile, then dirt on top) were not at all met.

The day that the company came to do the test dig for the geothermal layer, I was informed that the crew was going to dig up the whole job and re-do, with the proper amount of new gravel and the geothermal layer. So after we were told by the company that we were wrong, and that the geothermal layer was for sure there, and that the Crew Lead accused me of just trying to save money - all of a sudden we were correct. We had a reduced bill overall, and we are happy with that, but the gravel in our trough is now mixed and dirty, and is not as good as what was originally down there. I think the caulking and tarring of the walls is where the waterproofing made the difference. This was a large investment at 16k and we just hope they will honor the 25 year warranty if needed. Overall Im glad that I was home to watch the work, and that I have experience working in geoengineering to know that the specs they promises are very important to be properly completed, in order to get proper waterproofing.

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Company Response

Good Afternoon K:
We were extremely disappointed to see this review almost 1 year after the work was completed at your home. We understand human error. We came back and redid the entire job to your specifications at our own expense causing us to incur a loss. On top of that, we provided you with a substantial discount. Your sales representative, Keith, went above and beyond to ensure you were satisfied with the results even to the extent of staying the entire time the work was being redone as per your request. It has rained, froze, and thawed since the work was completed. You stated you have had no leaks. Should a leak occur, please contact us. You have a 25 year warranty as do all our clients. We stand behind our work. We truly believed you were satisfied with the end result. I don’t know what else we could have done to rectify the situation.

Wendy in Oakville
Wendy in Oakville
1 review Oakville, ON
10/10

Basement crack in wall foundation

Found this company to be very serious about customer satisfaction and the end to end experience was very good. While the number one priority was to stop water from leading into our basement, the other factors of price, value, professionalism and competence were all met with a 5 star rating. Nice to see in this day where a company follows through on all aspects and checks to ensure that you are satisfied. Well done and would high recommend.

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Company Response

Thank you Wendy for the positive review, it is greatly appreciated. Happy new year!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dryshield Basement Waterproofing

Thank you for taking the time to visit our Homestars page!

We appreciate any opportunity to provide a free quote for your wet basement waterproofing and foundation crack repair. Dryshield is a Family owned and operated basement waterproofing company Toronto and most of southern Ontario. We pride ourselves on our basement waterproofing and foundation crack repair workmanship. Our mission is to continue providing you with the highest quality products, technologies and procedures at the most competitive price for your wet basement waterproofing needs. We offer a wide range of solutions for your leaky or wet basement. Some of the solutions are; internal drainage systems, external waterproofing, window wells, basement crack repair and sump pumps.

All of our work provided is Dryshield employed and not by subcontractors. Our team at Dryshield works hard day in and day out to provide you with the highest quality of workmanship.

We are fully licensed and insured. All prices are up front with no hidden surprises. Dryshield can beat any quality competitor with a difference in cost and quality.

Things to look for that can be contributing to your wet basement:

- Are your down spouts discharging at the side of your house or are they connected to the ground?
- Is the grade sloping towards your house causing a wet basement?
- Do you see any signs of a foundation concrete crack?
- How old is your home is and what condition are your weeping tiles are in?

If you have a wet basement and need a waterproofing company for your basement waterproofing needs contact Dryshield today!

www.waterproofingservice.com or 1-800-277-5411

waterproofing, waterproofing service, waterproofing systems, concrete waterproofing contractors, commercial waterproofing, waterproofing membrane, waterproofing basements, basement waterproofing, interior basement waterproofing, waterproof basement.

Flooded basement, basement systems, basement repair, basement drainage, Basement water leaks, basement water, dry basement, basement mold, basement floor, basement wall, basement walls, basement sump pump, basement crawl space, basement cracks, basement flooding solutions,

wet basement, wet carpet, dry basement, cracks, leaks, crawl space, crack injections, foundation, repair, house, home, concrete waterproof, foundation waterproof, sump pumps, water crawl space, crawl space water, wet crawl space, basement wall leak, carpet water damage, damaged water, foundation leak, foundations leaks, water damage, water damage repair

Waterproofing | Toronto Waterproofing | Foundation waterproofing | Wet basement | Waterproofing a basement | Waterproofing basements | Waterproofing the basement |Basement leak | Basement leaking | Foundation repair | Basement waterproofing |Leaking basement | Waterproof basement | Crawl space | Concrete crack repair
Repair concrete cracks | Crack repair restoration & sealing | mould-control & removal | Cracks in foundation | Basement cracks

CATEGORIES
Waterproofing and Drainage Contractors
PRODUCTS
Basement waterproofing products including dimple board, Aqua bloc, rubberized urethane, poly sheeting, Weeping tile, gravel and many more. Dryshield also offers two types of foundation repair, crack injection sealing including a polyurethane and epoxy sealing.
SERVICES
waterproofing contractors Waterproofing Foundation waterproofing Wet basement Waterproofing a basement Waterproofing basements Waterproofing the basement Basement leak Basement leaking Foundation crack repair Basement waterproofing Leaking basement Waterproof basement Crawl space Concrete crack repair Repair concrete cracks Crack repair restoration & sealing mould-control & removal Cracks in foundation Basement cracks waterproofing, waterproof, water proof, water proofing, wet basement, cracks, leaks, Flooded basement, wet carpet, waterproof basement, basement waterproofing, basement waterproof, crawl space, dry basement, crack injections, waterproofing service, foundation, repair, house, home, concrete waterproofing, waterproofing systems, waterproofing contractors, waterproofing basements, commercial waterproofing, waterproofing membrane, concrete waterproof, foundation waterproof, basement systems, basement repair, basement drainage, Besment water leaks, basement water leak, basement water, dry basement, basement mold, basement floor, basement wall, basement walls, basement sump pump, sump pumps, water crawl space, crawl space water, wet crawl space, basement wall leak, carpet water damage, basement crawl space, basement cracks, damaged water, foundation leak, foundations leaks, interior basement waterproofing, water damage, water damage repair, basement flooding solutions
SPECIALITIES
We specialize in basement waterproofing and foundation crack repair in Toronto and the GTA. We always provide the highest level of professional customer service.
WEBSITE
https://www.dryshield.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, Mastercard, American Express, Check
LICENSES
City of Toronto License # T85-4063646
MEMBERSHIPS
BBB, IICRC Certified Firm$2,000,000 Standard Liability Insurance
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB 767958AN
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Year Transferable warranty - crack injections, internal solution and external solution.
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