Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business
Write a Review
Write a Review

HomeStars  >  Cabinetry & Millwork in Concord  >  Countrywide Homes - Country Wide Homes  >  Horrible build and customer service
Kamini from Concord
Kamini from Concord
1 review Concord, ON
0/10

Horrible build and customer service

I bought my home 4yrs ago from Countrywide Homes and it has been nothing but stress.
My shower in the master ensuite started leaking and came througt the ceiling in my kitchen, I called and they came to fix it, only to find that the tiles on the wall was barely glued on so they replaced some tiles.
Again the shower started to leak and came throught the kitchen ceiling, when I called they say that they cannot do anything about that because they had already fixed it once and I'm not out of warranty. I had to rip the shower out because of mould, I have a 5mth old baby in the house.
Then with the Sandy storm my front windows started to leak...went to see them and they would not see us. Were told that they are not available to call later in the day. I'm guessing that would be another one of their problems that I have to fix.
Would never buy or recommend Countrywide as a builder to anyone.
Very disappointed in the quality of service for such a big company.
As for their motto "WE BUILD TRUST" that is so fake and untrue, maybe they should get someone to really expain to them what that means...

Approximate cost of services:
$8,000.00
5 of 5 people found this review helpful.
Was this review helpful?