We had all the windows and the patio door, a total of 23 units, of our two-story home installed by Magic Window in July 2015. We are doing the review only now because we wanted to see how they held up after at least two winters. We are very happy to say that we have made a great choice with Magic Window.
Before choosing this company, we looked at a number of possibilities. We were impressed by the design and features of Magic Window, which was patiently demonstrated in our home by its project manager Derek Landry. Derek answered all the questions we had. Actually, when Derek gave us the demonstration, it was two year earlier in 2013. As we weren’t quite ready then, we put the project on hold, and Derek wasn’t pushy at all. When we contacted him again in 2015, he cheerfully came back and even honoured the same quote he gave us earlier.
We were also very impressed by the proficiency and skills of the installer Nema and his other team members, Novak and Beli. Nema even went out of his way to install the aluminium sidings to the 3 bay windows, so that the windows would match the wall and be well protected. We were particularly happy with Nema’s skillful installation of 3 sets of basement windows, which were very difficult to do due to the small window wells. Overall, it was a job well done from beginning to end.
The windows are of great quality. They have withstood the test after almost two years. We liked the innovative design, including the no-cranking mechanism for opening, and the retractable screens. They are very effective in insulation during the winter. Also, they are very effective in noise-proofing, which is important to us as our house is next to a busy road.
We would recommend Magic Window to anyone considering to have their windows replaced.
- Approximate cost of services:
- $24,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?