First off, readers should know I’m a marketer so I don’t fall for advertising promises. I researched 5 window companies and met with a short list looking at design, installation, construction and warrantees.
After meeting Magic Window, I knew they were the right company. Lior took me through their design and the technology behind the composite of their windows proving why their windows were superior to others. It was really fascinating stuff. They also had scientific validation to support their design superiority. (I also like the design because my short arms can reach the exterior for cleaning and the screens are built in so I can get lots of light when the screens are retracted.)
Their warrantee was vastly superior to others with no tricky language like others who state, “excludes normal wear and tear due to weather”—aren’t windows there to protect from weather?
I had the windows installed in Fall 2015 and waited until a few months of winter had passed before writing this to ensure I could provide valuable feedback to other readers.
Magic Window exceeded my expectations. I used to need extra heaters before the windows were installed. Now, there are no chilly spots and I haven’t needed any extra heaters so my bills are lower. It’s also much quieter.
There was one panel of glass with the wrong pattern and customer service was responsive to having it remedied as soon as possible.
The installation team was very thorough and careful with my home. No mess. No bumps or scratches on my walls. They even suggested a limiter on my top floor window that limits the opening of a window for safety reasons. No extra charge; just them being thorough.
I would gladly recommend Magic Window. They may be a little more on the expensive side but after dealing with poorly installed windows before, I wanted a company I could trust with superior customer service. Magic Window is definitely a company you want to use.
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