Lancaster Heating And Cooling

We moved to a new home which required a new high efficiency furnace and tankless water heater. Originally we were had already decided on a company for the job, but when we sought a second quote and opinion on the job, Cassandra convinced us to go with Lancaster. We are so happy we did. Everything she promised in terms of service and installation was carried out. We added a new A/C and so with such a large installation, relocating the furnace and water heater and our steep lot it took 3 days. Mike and his crew were professional and efficient...they even disconnect and removed an old gas heating unit at no additional cost. Cassandra completed all of the necessary paperwork for the eligible grants which saved us a lot of hassle. The installation was perfect and the cleanup as well. Every detail was looked after. Thank you Cassandra for your diligence and follow-up. We couldn't have asked for anything better and will definitely recommend your company to our friends and acquaintances.

Needed a new AC Unit. Lancaster sent out a consultant within 24 hrs. & installation took place within a week. Sales staff was knowledgeable and informative; installation crew was polite, efficient & neat!! AC works wonderfully. Thanks to Cassandra, Jonas, Mike and the crew.

Just had A/C and Furnace installed by Lancaster Heating and Cooling. Great crew - timely, very efficient and so professional! Certainly know their stuff! Fantastic clean-up at the end of the job! Thanks guys! Cassandra..... thank you too!

Boiler had been giving me trouble and then quit. To make it worse we use the boiler to heat our domestic hot water too so no heat and no hot water. Couldn't reach the boiler installer so after the great experience we had with Lancaster installing our AC I called them to see if they could help with the boiler. Lancaster sent a tech immediately to check on us. Methodical trouble shooting and direct discussion with the manufacturer to confirm repair steps. Very friendly and attentive service. Excellent communication.

Nice work.
I want to thank Cassandra the salesperson for the way she handled herself with my elderly Mother. I was unable to be at the meeting to help my Mom but have learned how patient and kind she was, and did not take advantage of the situation.
The price was fair and the installation of the new Carrier unit was clean and neat- not a botch job (which seems like the norm today unfortunately). Thanks again on behalf of my Mom and myself.
Ron S.

During the heat wave our old AC broke down. We called Lancaster and installed a new Carrier unit. Nice neat work, the men were prompt and efficient. We did have a small problem later but when we called they came out within 2 hrs to fix us back up.

Lancaster is one company that you will want to remember when you are in need of a new furnace and air conditioning. We had Richard come over to set up the job requirements. Everything was explained and even the little extras that I wanted done on top of the job such as ductwork were no problem at all. Jonas and Mike arrived and installed the funace and air along with the ductwork. This was a two day job. At the end of the first day everything was tidied up and the same after the job was complete. I was very pleased with the quality of workmanship and attention to detail that the installers displayed. And even when I had a question it was explained fully. A real pleasure to have Jonas and Mike install the system. Lancaster is a top notch company to consider when deciding on a heating and cooling system. They are very punctual,clean professionals who set the standard in Pride of Workmanship.

Had the same guys back to do our air conditioning. They tried to use whatever they could save of our existing set up (less waste, less cost), but did a great install and we had a summer of well controlled temperature.

Coldest April on record, I'm in labour, literally, and they came and provided a professional and quick quote and then installed a great furnace in one day (just before the baby came!).

They were great to work with. Richard was good. The guys were clean and respectful and tried their best to be quiet. They did a great job, too.