I went with Terry after he came out and spent an hour, explaining and showing me samples of his work. He insisted on payment after all the work was done. On the day of the job, the crew came and laid down the tarp and set out to protect the perimeter plants that surround the house. Upon removal of the old tiles, a small plant was damaged. Terry promptly adjusted the cost to fairly compensate us. The roof looks great and I was thoroughly satisfied with the finished product. I did find a few nails around the yard a couple of days later, and when I called Terry, he personally came by with the roller magnet to do another clean up of the property. He takes pride in his work but I also appreciate the high level of service they provided me. I highly recommend Toronto's Roofing and Contracing Inc.