Hi - I got attic insulation done by this company under the GreenON rebate program. It's been three weeks since they have completed the work and still haven't submitted the rebate to GreenON for processing. I have made several calls to them but no one follows up with the request. I would like to warn people going to this company for any type of work involving rebates,
- Approximate cost of services:
- $2,000.00
- Company Response
Hello,
I'm sorry to hear your unhappy with the timeframe of your rebate.
We take every job we do very serious and we are taking every step to ensure our customers have a timely rebate process. Unfortunately due to some recent Glitches on greenON end we were a little delayed, That's was unfortunately out of our hands.
We are now back to booking between 1-2 weeks. Which is a normal time frame considering we have to wait for payment to be deposited, fill out forms and then upload into the Greenon Portal.
I would Sincerely like to apologize if you feel there was some miscommunication on the time frame and would like to make sure you are happy.
Please call the office at your earliest convenience and I would be happy to ensure we get ahold of GreenON ASAP for any additional information you are looking for.I look forward to speaking with you!
Best Regards,
Danielle
905-424-7469