I had a poor experience with this company. Right from the beginning the communication was terrible. After giving a deposit for the column wrap I was told I would be advised as to when the install would take place. There was no proactive communication and then when I called to follow up on when the install would happen I was told it would be that day.
The person that was subcontracted for the job (no issue with that) arrived late, left to go pick up a missing piece and didn't come back that day because he said he forgot his debit card at home and didn't have enough gas in his truck to come back. It took 3 days to install 1 porch column and when there was an issue with the caulking it took multiple follow ups to finally get it resolved. I will say though, that the work was very clean.
In the end I appreciate that it was completed to my satisfaction but the communication could have been a lot better.
- Approximate cost of services:
- $1,000.00