installed on time. didn't remove old columns. didn't mention that I have to paint them. It would be much earthier before installation. didn't cover top edges. Don't think they provide good quality for the money spent
- Approximate cost of services:
- $1,200.00
- Company Response
Hello Alexu. I'm not sure who you are however if you had read the contract, you should have seen the Large Red Letters in the middle of the invoice stating: Quote " Capital Columns is not responsible for waste generated by an installation. Disposal is customers responsibility". We cut the columns down for curb pick up by municipal garbage services.
The invoice also clearly states that the customer is responsible for finish painting. Every customer is told that the columns must be painted after installation, it is quite obvious that the columns must be painted when you see them. Columns and many products/ materials for that matter, should never be painted prior to installation. Installation requires the materials to be cut, fit and general handling, this would scratch the paint and then we "Capital Columns" would be responsible. Our Columns should be painted only after installation, they look best this way.
If there is an issue with the installation, your columns and the installation come with a 1 year labor and 5 year material warranty, you are welcome to call or email us with your issue and we will fix it. I look forward to hearing from you.