My initial impression of this company was that it was very good. They came out to give me the quote and spent time explaining what needed to be done. Also they showed up on time. When they finished the job, they called to let me know that the garage still wasn't working properly and that it would cost me another $300 to buy a new motor. Leo (the rep) advised that he would look for a less expensive solution and get back to me. The problem is that he never got back to me, nor did he mail me my receipt or warranty which he had promised. I now feel like they took the money and ran. My door works 90% of the time and there was no follow-up. A great start, but a bad finish.
- Approximate cost of services:
- $600.00
- Company Response
Hi there
My name is Danny and I'm the owner of the company
I was out of the country in Nepal ( traveling and volunteering to build a school house)
I understand you have a problem with your garage door opener...
If you call me back I'm sure we can find a salution that you would be happy with( keep in mind that your opener is about 30 years old...)